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The Queen gets a mobile phone
News The phone has been given a special number to prevent Her Majesty getting any wrong number calls, but she is yet to test the full range of functionality and has apparently not chosen a customised ring tone for the handset. [25 Sep 2001]
Boots brings shutters down on online photoshop
News It plans to re-launch the site in the new year, offering a range of digital services. K chemist chain Boots has decided to close its online digital photo service after demand proved to be "substantially lower" than forecast. [25 Sep 2001]
Compaq rolls out cut-price PCs
News Compaq is to unveil a new range of low-cost notebooks and desktops in an attempt to woo more corporate customers. According to US wires, Compaq is to announce a new range of desktop PCs, additions to existing ranges and two new notebooks series. [25 Sep 2001]
Devil's Advocate: Customer Rage Management
Comment By this time, frustration is rising and all too often, the call centre operator has an inadequate range of options to deal effectively with the problem that triggered our call. Martin Brampton is a director and founder of Black Sheep Research (http... [25 Sep 2001]
Buy online with silicon.com - conference tickets, business books and research
News The service goes live today with a range of premium products chosen specifically on merit to help silicon.com users make well-informed business decisions.silicon.com's first offerings include a completely new range of market reports from... [21 Sep 2001]
Transatlantic Cable: The reaction to 11 September
Comment This site acts as a referral centre for people wanting to make donations to a wide range of organisations. The events of 11 September began for me early in the morning, when my fiancée called me at home (I was off work with a headache) and told me... [20 Sep 2001]
Compaq to launch pair of iPaqs
News The two devices to be released include one in the H3700 range and a high-end device in the H3800 range with a higher-definition colour screen, according to US wires. Compaq is expected to launch two new iPaq devices on 4 October - the launch date... [19 Sep 2001]
German firm moves in to UK directory enquiries
News Oftel announced the plans for deregulation today, which it hopes will bring better, cheaper services with a greater range of options such as foreign languages and call connection. German company telegate is planning to move into the UK directory... [19 Sep 2001]
BTopenworld goes Napster
News BTopenworld is to bolster its range of destination sites in a bid to boost revenues from simple DSL access. Chief among them will be a music download site funded by monthly user subscriptions which BT hopes will become a legal replacement for file... [19 Sep 2001]
AMD thinks long and hard about what to call Athlon chip
News AMD has announced it will release the latest chip in its Athlon range next month - the suspiciously named 1.5GHz Athlon XP. However, according to reports on US newswires, the company is claiming the branding decision has nothing to do with Windows... [19 Sep 2001]
HP comes second in server race
News HP has unveiled its mid-range Unix server, the rp8400, a week after IBM introduced its rival machine. Last week, IBM set the pace by unveiling its new mid-range offering, the p660, which runs on eight proprietary IBM chips. [18 Sep 2001]
Ailing Lucent gets multi-million dollar boost
News France Telecom has also begun testing Lucent's WaveStar LambdaRouter, an all-optical switch that can put the per second output of emails in the billions range by using tiny mirrors to route optical signals in a network without translating them... [18 Sep 2001]
BT living in a bacterial world
News The short-range radio networking standard, Bluetooth, already allows multiple devices to link, but they have to be configured as "masters" and "slaves". The modern business person's desk is increasingly occupied by a swarm of small computing... [17 Sep 2001]
WebMD blames profit warning on US attack
News The World Trade Center and Pentagon attacks may "have some impact" on third quarter revenue, which will be in the range of $170m to $175m, the company told the Reuters news service. WebMD, the internet health company that took over Jim Clark's... [17 Sep 2001]
Acer announces PC finance offer online
News Taiwanese PC maker Acer has said it plans to offer all customers zero per cent finance on the full range of Acer products available via it MPC Direct website. The company claims it is the first website to offer this service, allowing both consumers... [14 Sep 2001]
