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silicon.com > White Papers > Data Management > Data Infrastructure

Insurance: Gothaer Group - Reduce Costs by integrating content with BPM

Insurance: Gothaer Group - Reduce Costs by integrating content with BPM

To stay competitive in the fast-moving insurance market, Gothaer must be able to redesign business processes and interna Read more

Feb 19, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Utilities Demo: IBM Content Manager OnDemand Consolidated Solution

Utilities Demo: IBM Content Manager OnDemand Consolidated Solution

This demonstration shows how IBM Content Manager OnDemand is used by a utility company as the basis for an online bill a Read more

Feb 19, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness

U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness

The Microsoft U.S. Dynamics Enterprise Sales Team manages more than 5,000 customers and opportunities. The team uses a s Read more

Feb 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM

Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM

Responsible for managing Australia's fastest growing container port, the Port of Brisbane Corporation (PBC) needed a mor Read more

Feb 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Modernization Campaign Grows Egypt's Economy, Provides Training Solutions

Modernization Campaign Grows Egypt's Economy, Provides Training Solutions

After the Ministry of Communications and Information Technology in Egypt adopted a national plan to facilitate the count Read more

Feb 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Performance Engineering for a Siebel Stars Application

Performance Engineering for a Siebel Stars Application

The company is one of the largest financial institutions in Saudi Arabia, with a valued presence in and around the Middl Read more

Feb 25, 2008

silicon.com > White Papers > IT Management > Business Functions

MiFID

MiFID

Compliance with MiFID (the Markets in Financial Instruments Directive) will mean major rework and enhancement of a varie Read more

Feb 25, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

Test Automation Using IBM Rational for an Insurance Solution Provider

Test Automation Using IBM Rational for an Insurance Solution Provider

The company is a leading provider of specialized software, services and information for the property and casualty insura Read more

Feb 25, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Office Business Application Extends Reach and Value of Enterprise Solutions

Office Business Application Extends Reach and Value of Enterprise Solutions

Epicor provides integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Mana Read more

Feb 29, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Office Business Applications Improves Sales Force Productivity, Helps Increase Sales

Office Business Applications Improves Sales Force Productivity, Helps Increase Sales

Microsoft is the world's largest software company, with 71,000 employees and more than U.S.$44 billion in annual revenue Read more

Feb 29, 2008

Stories on crm

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping