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silicon.com > White Papers > Enterprise Applications > Customer Management
Tuvox's Speech Application Paid for Itself in the First Month and Handles Greater Call Volumes
Like any major mortgage lending and servicing company, ABN AMRO Mortgage faces the challenges of sharp price competition Read more
Dec 24, 2008
silicon.com > White Papers > Desktops, Laptops and OS > Client System Hardware
Hardware Reseller Looks to Intel vPro Processor Technology to Shift Into Managed Services and Expand Their Customer Base
Although Columbus Micro has offered a few break-fix services for customers, their primary business is hardware sales in Read more
Jan 1, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Proof of Profitability: The Business Case for Managed Services
Nowadays service providers face a challenging landscape. Continuing price and volume pressure can compromise overall pro Read more
Jan 30, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Are Managed Services Right for Your Business
Managed services delivered by a service provider are an increasingly popular and preferred alternative to internal manag Read more
Jan 30, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
Sophos Case Study: Berbee Information Networks
Berbee Information Networks provides a wide range of hosted and managed services, including its Email Protection Service Read more
Feb 21, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Hosting Company Expands Services, Ensures Uptime, and Slashes Costs With Virtualization
Santa Barbara Web Hosting (SBWH) provides enterprise-class managed services to nearly 4,000 small and medium-sized custo Read more
Feb 27, 2009
silicon.com > White Papers > Software and Web Development > Internet and Web
Web Agency Grows Revenue 30 Percent With Software-Plus-Services
Since 2000, WebXY has been creating Web sites for small and medium-size businesses. Most of WebXY's customers want a low Read more
Feb 27, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Key Strategies for Beating the Commoditization Curve
To avoid the commoditization trap and distinguish their services from their competitors, MSPs need to develop a two-pron Read more
Mar 7, 2009
silicon.com > White Papers
Standardizing Managed Services to Increase Your Revenues
How does one distinguish oneself in a market where every service provider promises reliable, affordable and specialized Read more
Mar 16, 2009
silicon.com > White Papers > Security > Authentication - Encryption
Evaluating returns on an IP VPN investment
This Yankee Group Report outlines investment and return considerations for IP VPN managed services. Discover why a growi Read more
Mar 18, 2009
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