BAA
Windows 7, Snow Leopard, open source and glory for Steve Jobs
News BAA's prep for a Windows 7 rollout was another popular Windows 7 read. October's highlights on silicon.com were all about software - from fresh rumblings in the perennial Mac vs PC debate, to question marks over open... [09 Nov 2009]
Vista jilted for Windows 7 midway through upgrades
News The companies include engineering firm Atkins, airport operator BAA, business advisors Baker Tilly, Deutsche Bank and drinks maker innocent - all of which are upgrading from a mix of Windows XP and Vista. [22 Oct 2009]
BAA preparing for Windows 7 take off
News Airport operator BAA is hoping the roll out of Windows 7 will help simplify its IT infrastructure and contribute to a cost-cutting initiative across the company. Speaking at a Microsoft customer event in London this... [09 Oct 2009]
Photos: Driverless pod cars offer a glimpse of the future of transport
Photo The two cars on display at the Science Museum are emblazoned with the BAA logo (left). The whole deployment of the system and infrastucture has cost BAA around £25m. From next year, travellers at... [13 Aug 2009]
BAA on IT offshoring, T5 opening and selling Gatwick
News BAA's tech team have had a busy past year with offshoring a large part of its IT, the opening of Heathrow T5 and the sale of Gatwick Airport. Last year began with BAA outsourcing the management of about... [18 Jun 2009]
Nick Gaines
CIO Profile Gaines started his career as a nuclear engineer and has worked within financial services, airports and construction, before taking up the role of BAA's director of business critical systems where he was accountable for... [03 Jun 2009]
Inbox: Women still getting a rough deal on pay
Comment MPs have told British Airways and airport operator BAA they "could and should have avoided" the Heathrow T5 baggage chaos. Inbox collects the most thought-provoking of the reader comments posted on silicon.com each week. [07 Nov 2008]
BA blames Heathrow T5 chaos on IT testing slip ups
News MPs have told British Airways and airport operator BAA they "could and should have avoided" the Heathrow T5 baggage chaos. Both BA and BAA have been criticised for "serious failings" in a parliamentary... [03 Nov 2008]
Super scanners at UK airports
News Airport operator BAA confirmed it had now installed the advanced threat identification X-ray scanners at its seven airports, including Gatwick, Heathrow, and Stansted. Security has been overhauled at... [09 Jul 2008]
Tech not to blame for Terminal 5 fiasco
News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors. [08 May 2008]
Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…
Comment I'm surprised BAA didn't take a leaf out of the rail industry's book. Perhaps BA and BAA were a tad over-ambitious in transferring all BA operations to the new terminal in one go. One bright spot - the... [03 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News Walsh added that the backlog of bags generated by the problems is not affecting the day-to-day running of the baggage system and the issues are being addressed by a team of engineers and IT specialists from both BA and Heathrow operator... [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better. [28 Mar 2008]
The Weekly Round-Up: 28.03.08
Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". The first travel-themed report of the week is news that Ofcom... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by... [28 Mar 2008]