BPO
RSS BPOHow to avoid getting burned when outsourcing
News Want to avoid getting burned when signing a BPO deal? Choosing the right BPO outsourcing partner is becoming increasingly important with analyst house Gartner predicting that one quarter of the biggest... [30 Sep 2009]
Supply Chain Operations Outsourcing: A Strategic Approach to Creating Significant Economic Value
White Paper The next generation of BPO is focused on outsourcing central supply chain processes as a strategic approach to creating significant economic value. The risks are manageable - and done properly, outsourcing sets... [16 Sep 2009]
Abtran Meets Its Clients' Increasing Security Requirements With McAfee Security Risk Management Solutions
White Paper Abtran is a market leader in delivering Business Process Outsourcing (BPO). Its focus is on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. [01 Sep 2009]
Who will hold the offshoring crown in 2020?
News The entire offshoring industry across IT and BPO is 2.1 million people, so clearly there're enough graduates - the real issue is the suitability of candidates. You will also find a few of the Indian top tier companies,... [14 Aug 2009]
Enabling HR Outsourcing Below the Large Market for Oracle HRO Providers
White Paper Organizations can choose to perform the Human Resources function using a variety of delivery methods including on premise, Software as a Service (SaaS) and Business Process Outsourcing (BPO). By choosing Human Resources... [31 Jul 2009]
Bringing the Last Mile Closer: Business Process Outsourcing Ventures Experience Success in Rural Areas
White Paper The Common Services Center (CSC) is a Business Process Outsourcing (BPO) unit adjacent to a secondary school in Thirukkuvalai village in the Maiyladhurai District of Tamil Nadu. CSC is a gleaming new structure with five... [25 Jul 2009]
BPO - The India Advantage
White Paper Those were certainly small beginnings, but still their contribution to the growth of the BPO industry cannot be denied. It all started in the early 1990s, when business process outsourcing in India was mainly associated... [14 Jul 2009]
Satyam feeling 'bullish' with new governance
News For instance, the company is planning to roll out infrastructure services as well as BPO services in Australia and New Zealand. The revamped Satyam is now "extremely bullish" about its Asia-Pacific market prospects and... [06 Jul 2009]
Outsourcing Models: Aligning Sourcing Strategy to Business Objectives
White Paper Perhaps the rapidly growing Indian IT and BPO industry that is recording revenues upwards of $ 35 billion to $ 40 billion a year makes it sound like projects are simply sent offshore. The term 'Offshore outsourcing'... [04 Jul 2009]
Satyam BPO Goes Direct to the U.K. With Private IP
White Paper Powered by a combination of domain expertise, operational excellence, process skills and superior technology, Satyam BPO is one of India's leading integrated end-to-end outsourcing service providers, besides being the... [30 May 2009]
Revealed: Secrets to outsourcing success
News Turpie said that the decision to step away had been the right one: "The maturity of the BPO business is very different today, as is the way that we do business with our customers. UK multinationals have this week laid... [01 May 2009]
Pervasive DataRush: A Description of the Highly Parallel Dataflow Framework
White Paper A second trend is a growing data management problem inside the IT operations of Business Process Outsourcers (BPO) and Business Service Processors (BSP) - these "Data hubs" of multinational corporations are under... [01 May 2009]
Bad tech suppliers not getting hit where it hurts
News According to a report published today by the Public Accounts Committee (PAC), dealings between government and the vendors who provide the public sector's IT, facilities management and BPO services are far too comfortable. [28 Apr 2009]
Recession bringing offshored work back to UK
News AGS is taking a fresh look at its offshoring arrangements - a strategy recommended by Lisa Coles, procurement director for IT services and BPO at BT. As the recession forces companies to become leaner and the comparative... [28 Apr 2009]
Crunch bunch can't get enough of cheap BPO
News While everywhere from Egypt to Thailand is being cast as the next offshoring hotspot, India's slice of the business process outsourcing (BPO) pie is only going to get bigger. According to Gartner, Indian companies' share... [21 Apr 2009]
