CRM 3.0
RSS CRM 3.0Microsoft Dynamics CRM Online - The Linc Group Case Study
White Paper To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. The Linc Group is an international company that provides... [05 Nov 2009]
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
White Paper For two years, Service Repair Solutions used NetSuite CRM, an Oracle-based solution, for its customer relationship management system. But the lack of integration between NetSuite CRM and the company's... [28 Oct 2009]
Microsoft Dynamics CRM 3.0: Optimizing Performance
White Paper This white paper discusses some of the ways that one can optimize the performance of the Microsoft Dynamics CRM 3.0 system. This paper also provides links to Microsoft Knowledge Base articles and related... [02 Oct 2009]
Additional Setup Tasks When Microsoft SQL Server Reporting Services Is Installed on a Separate Server From Microsoft Dynamics CRM 3.0 or Microsoft SQL Server
White Paper Users using the Microsoft Dynamics CRM Web application enter their credentials in Microsoft Internet Explorer. These credentials must be authenticated by the Microsoft Dynamics CRM Web application using... [02 Oct 2009]
Service Scheduling: Performance and Scalability Study
White Paper The Microsoft CRM Product Group engaged the Business Systems Architecture (BSA) team to complete a performance and scalability test of the Microsoft Dynamics CRM 3.0 Service Scheduling... [02 Oct 2009]
U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
White Paper Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management (CRM) solutions with enterprise-class messaging and collaboration services.... [02 Oct 2009]
SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12
White Paper SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field service technician dispatching and... [01 Oct 2009]
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
White Paper You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. Industry observers expect the market for on demand CRM to grow by more... [28 Sep 2009]
CRM Media - Best Practices: Software-as-a-Service
White Paper As companies get used to outsourcing at least some of their IT infrastructure to SaaS vendors, the number of SaaS offerings will expand even further. Even vendors of traditional on-premises software are introducing their own SaaS... [28 Sep 2009]
HVAC Firm Empowers Outside Sales Team With Easy-to-Use Lead Management System
White Paper With help from Microsoft Gold Certified Partner Quilogy, Unico deployed Microsoft Dynamics CRM Online and integrated it with several of its business processes. Unico manufactures and sells small-duct, high-velocity... [25 Jul 2009]
Distributor Automates and Streamlines Operations, Achieves Full ROI in Six Months
White Paper Taking advantage of the extensibility of the system, Winncom also deployed Microsoft Dynamics CRM and select third-party add-ons to create a fully automated, end-to-end distribution system. Winncom Technologies has 200... [25 Jul 2009]
Russian Broker Closes Five Times as Many Deals, Improves Market Share With CRM Tool
White Paper The company, founded in 2005, needed a Customer Relationship Management (CRM) system to support its ambitious business development strategy. And, in 2006, it chose Microsoft Dynamics CRM... [01 May 2009]
Manufacturer Strengthens Customer Relationships and Saves U.S.$30,000 a Year
White Paper Working with Microsoft Gold Certified Partner Advantech, the company deployed Microsoft Dynamics CRM version 4.0. Tower Semiconductor employees held customer and sales information in disparate systems, making it... [01 May 2009]
Using Microsoft Dynamics CRM to Reduce Non-Value-Add Activities at Microsoft
White Paper In the past, this geographic diversity was compounded by the lack of formal Customer Relationship Management (CRM) system. Some groups at Microsoft had already adopted one of the Siebel CRM solutions. [03 Mar 2009]
Leading Auto Repair Services Provider Boosts Efficiency With Easy-to-Use CRM Solution
White Paper For two years, Service Repair Solutions used NetSuite CRM, an Oracle-based solution, for its customer relationship management system. But the lack of integration between NetSuite CRM and the company's... [03 Mar 2009]
