CRM business
RSS CRM businessSalesforce.com plans social networking for business
News When Chatter goes live it will be added to paid editions of Salesforce CRM and Force.com. Salesforce.com has unveiled a technology that it says will bring the functionality of consumer technologies such as Facebook and... [19 Nov 2009]
Naked CIO: Cloud computing more expensive than we thought?
Comment An organisation I was once with decided to go with Salesforce as a CRM against other options like purchased applications or in-house development. For decades IT has been a very capital-intensive area of the... [19 Nov 2009]
CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?
White Paper Most companies want to use CRM applications as a way to "Supercharge" their sales forces. After going through some of the academic studies and literature about CRM implementation there is evidence to... [11 Nov 2009]
The Real Reason Executive Participation Creates IT Project Success
White Paper Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2... [11 Nov 2009]
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
White Paper Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. A work management system that... [11 Nov 2009]
The 8 Essential Elements of Internet Security
White Paper One has a business Internet connection for two things: Web-based applications (Web site admin tools, CRM tools, collaboration sites) and Web browsing (to do critical research). The evolution of Internet... [11 Nov 2009]
EnterpriseWizard Cloud Computing: A Reliable and Scalable Platform for Business Process Applications
White Paper The combination of a grid infrastructure and a CRM software suite architected to exploit its capabilities gives customers the benefits of a SaaS service coupled with the advantages of on-premise software for security,... [11 Nov 2009]
Microsoft Dynamics CRM Online - The Linc Group Case Study
White Paper To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. As a service business, building a book of clients through... [05 Nov 2009]
Telegraph CIO on the rocky road to going Google
News The business also uses hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. In addition, TMG has been... [04 Nov 2009]
Data Reduction Systems: Easy-to-Use CRM System Spurs Employee Data Tracking, Improves Information Accuracy
White Paper The company's existing customer relationship management (CRM) solution had not gained traction among employees. After evaluating CRM solutions, decision makers at Data Reduction Systems selected... [28 Oct 2009]
Business Success - Microsoft Dynamics CRM Online Customer Showcase
White Paper Read the following stories to see how businesses have achieved consistent and measureable improvement in their everyday business processes in marketing, sales and customer service through the deployment of Microsoft... [28 Oct 2009]
Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)
White Paper With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution,... [28 Oct 2009]
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
White Paper Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics CRM because it best met the firm's... [28 Oct 2009]
Doosan Heavy Industries America Corporation Equips to Win More Business with Microsoft Dynamics CRM Online
White Paper Learn how Doosan, a global corporation with 20 affiliate companies, used Windows RMS to safeguard its confidential information and intellecutal property, which has helped the company expand its business with confidence. [28 Oct 2009]
Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
White Paper Designed to work the way your business does, Microsoft CRM provides a powerful range of options for measuring progress and results of customer relationship management (CRM) activities... [28 Oct 2009]
