CRM implementation
Microsoft Dynamics CRM 4.0: Optimizing and Maintaining Performance - Version 2.0
White Paper This white paper is intended to complement, rather than replace, existing resources that are specific to optimizing and maintaining the components that make up a MS Dynamics CRM implementation. To that... [02 Oct 2009]
World's Biggest Auto Auction Links Customer Information to Grow Online Business
White Paper With help from Microsoft Services consultants, the Manheim team took advantage of the Microsoft Services Implementation for Microsoft Dynamics CRM offering to plan, design, and deploy Microsoft Dynamics... [02 Oct 2009]
Bosch Security Systems Boosts Marketing Abilities With Access to Comprehensive Customer Data
White Paper Bosch Security Systems implemented Oracle CRM On Demand for approximately 60 users at Bosch Security Systems NSO Export to streamline working practices across the global company's sales offices and leveraged Oracle's... [02 Oct 2009]
On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a Microsoft Gold Certified Partner... [02 Oct 2009]
SAMPLE: Performance and Scalability Assessment of Customer Implementation
White Paper Microsoft Dynamics CRM business software is designed to help enterprise achieve a 360-degree view of their customers across marketing, sales, and service. Engineered to scale efficiently to the needs of the largest... [02 Oct 2009]
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
White Paper Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. An organization's ability to respond quickly... [22 Sep 2009]
BI Analytics for Dynamics CRM Helps Interdyn Deliver Business Intelligence
White Paper Interdyn AKA is a leading Microsoft Gold Certified Partner dedicated to the implementation, training and support of the Microsoft Dynamics line of products including Microsoft Dynamics GP (Great Plains), Microsoft... [01 Sep 2009]
Jaffer Business Systems Cuts Service Delivery Time to Customers by 25% Using CRM System
White Paper With clients increasingly demanding the ability to slice, dice, and segment customers by parameters such as geographical location and turnover, Jaffer Business Systems realized it had to build its internal expertise in Customer... [28 Aug 2009]
Consultancy Drives Project Success and Cuts Costs With Proven Methodology
White Paper With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment,... [28 Aug 2009]
Global Sales Experience Delivers Business Value With Microsoft Dynamics CRM and a Focus on the User Experience
White Paper SMSG has more than 9,000 sales professionals in more than 100 countries around the world. While Microsoft has several hundred thousand partners and several million customers worldwide, its sales force manages relationships with more than... [28 Aug 2009]
NBA Basketball Team Scores With Sales Force Automation Tool
White Paper As the team's legacy Onyx CRM implementation neared its end of life, managers compared three alternatives to replace it. They chose Microsoft Dynamics CRM for its ease of use,... [10 Aug 2009]
Microsoft Dynamics CRM Online - The Norris Group Case Study
White Paper That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. At California-based real estate firm The Norris Group, ten years of customer history and... [10 Aug 2009]
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
White Paper Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and... [10 Aug 2009]
How to Choose the Best CRM Implementation Partner for Your Call Center
White Paper In the era of multi-channel communications, the Service Management and Customer Support features used in Call Centers, along with Sales Force Automation (SFA), are among the most common functionalities of Customer Relationship Management... [08 Aug 2009]
Gain a Competitive Advantage With Our Customizable, Cost-Effective BI and Enterprise Application Solution
White Paper Exploiting the capability of SQL Server 2008 data management software, customized solution enables to benefit from BI reporting and analysis capabilities, as well as a range of enterprise business applications, such as Customer... [25 Jul 2009]
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