CRM microsoft
RSS CRM microsoftTelegraph CIO on the rocky road to going Google
News The business also uses hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. The company's CIO Paul Cheesbrough knows all about the... [04 Nov 2009]
Microsoft Dynamics CRM 3.0: Optimizing Performance
White Paper This white paper discusses some of the ways that one can optimize the performance of the Microsoft Dynamics CRM 3.0 system. This paper also provides links to Microsoft Knowledge Base... [02 Oct 2009]
Additional Setup Tasks When Microsoft SQL Server Reporting Services Is Installed on a Separate Server From Microsoft Dynamics CRM 3.0 or Microsoft SQL Server
White Paper Users using the Microsoft Dynamics CRM Web application enter their credentials in Microsoft Internet Explorer. These credentials must be authenticated by the Microsoft... [02 Oct 2009]
Developing ISV Applications Using Microsoft Dynamics CRM
White Paper Microsoft Dynamics CRM 4.0 is built on a sophisticated line-of-business application platform that provides the basic services required by ISVs and developers to build upon. Clearly applicable in... [02 Oct 2009]
Personalised Banking Services With Microsoft Dynamics CRM
White Paper The Microsoft Dynamics CRM 4.0 powered operational CRM and front-end solution provides a single view of the customer and an integrated approach in the management of the preferred channel... [02 Oct 2009]
Microsoft Dynamics CRM 4.0: Optimizing and Maintaining Performance - Version 2.0
White Paper This white paper is intended to complement, rather than replace, existing resources that are specific to optimizing and maintaining the components that make up a MS Dynamics CRM implementation. To that end, this paper... [02 Oct 2009]
Service Scheduling: Performance and Scalability Study
White Paper The Microsoft CRM Product Group engaged the Business Systems Architecture (BSA) team to complete a performance and scalability test of the Microsoft Dynamics CRM 3.0... [02 Oct 2009]
Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
White Paper Sportsnet implemented Microsoft Dynamics CRM, which dramatically improved customer service, business intelligence and target marketing capabilities. The firm's revenue has doubled in the last 12 months... [02 Oct 2009]
SAMPLE: Performance and Scalability Assessment of Customer Implementation
White Paper Microsoft Dynamics CRM business software is designed to help enterprise achieve a 360-degree view of their customers across marketing, sales, and service. Engineered to scale efficiently to the needs of... [02 Oct 2009]
On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Ascentium, a Microsoft Gold Certified Partner that specializes in solutions based on Microsoft Dynamics CRM, recognized the same trend from its customers and established a relationship... [02 Oct 2009]
World's Biggest Auto Auction Links Customer Information to Grow Online Business
White Paper With help from Microsoft Services consultants, the Manheim team took advantage of the Microsoft Services Implementation for Microsoft Dynamics CRM offering to plan,... [02 Oct 2009]
U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
White Paper Neither The CRM Business nor its clients wanted to host a Microsoft Exchange Server or Microsoft Office SharePoint Server infrastructure - and without access to such an infrastructure,... [02 Oct 2009]
Forklift Manufacturer Improves Business Processes, Reduces Costs With xRM
White Paper To improve the forklift configuration and ordering process, the company deployed Microsoft Dynamics CRM 4.0. Because of the flexible xRM development platform that underpins Microsoft... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper Managers implemented Microsoft Dynamics CRM business software as the firm's sales force automation solution. Low usability of the firm's existing SAP Customer Relationship Management... [02 Oct 2009]
Nonprofit Agency Implements Case Management Solution to Better Protect Children
White Paper Managers implemented Microsoft Dynamics CRM 4.0 to provide an efficient, single-solution platform to run Child Focus's case management system. In 2008, the nonprofit group Child Focus processed 109,971... [02 Oct 2009]
