CRM project
RSS CRM projectOn-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a Microsoft Gold... [02 Oct 2009]
Compass Group Streamlines Sales, Operations, and Reporting in 17 European and APAC Countries
White Paper Compass Group PLC wanted to replace numerous in-house Customer Relationship Management (CRM) systems and locally managed customer and project information with a centralized CRM system... [02 Oct 2009]
The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants
White Paper Microsoft Dynamics CRM was used to capture details of citizens' interactions, and to help civil servants understand their reasons for visiting central offices. The project to improve city services became... [02 Oct 2009]
ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions
White Paper InterDyn - Socius specializes in Microsoft Dynamics GP and Microsoft Dynamics CRM. It deployed BI portion for this project and PCMS deployed Microsoft Office PerformancePoint Server to consolidate... [01 Sep 2009]
Quatrem Establishes Superior Customer Service to Increase Client Satisfaction
White Paper Quatrem deployed Oracle CRM On Demand at the customer service center to handle level-one requests, and at approximately 100 business expert offices for level-two requests and freed the organization from having to... [28 Aug 2009]
Consultancy Drives Project Success and Cuts Costs With Proven Methodology
White Paper With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment,... [28 Aug 2009]
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
White Paper Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class CRM solution, Microsoft Dynamics... [12 Aug 2009]
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
White Paper Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project... [10 Aug 2009]
Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
White Paper Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project... [13 Jul 2009]
Momentum Webcast: Eliminate Frustration With Integrated Business Software (Level 100)
White Paper The presenter shows the integration of Microsoft Dynamics SL with Microsoft Dynamics CRM and Microsoft Office Project Server, and shows how project-driven companies can bridge... [04 Jul 2009]
Anatomy of a Siebel CRM Archiving Project
White Paper Business-critical CRM applications, such as Siebel CRM, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue generation. The... [01 Jul 2009]
Software Performance in the Real World: Personal Lessons From the Performance Trauma Team
White Paper Across numerous eCommerce applications and an enterprise CRM product suite, their knowledge base about the field of Software Performance Engineering is constantly evolving. The focus of this paper is what they have... [19 Jun 2009]
Epicor Software Case Study: Viewpoint Construction Software
White Paper Viewpoint sought a CRM solution that could combine their various databases into one common customer database that would be accessible by the entire company. After six months of researching the customer database market,... [30 May 2009]
Manufacturer Strengthens Customer Relationships and Saves U.S.$30,000 a Year
White Paper Working with Microsoft Gold Certified Partner Advantech, the company deployed Microsoft Dynamics CRM version 4.0. This integrates with existing systems, and offers clear, accurate data to help users manage... [01 May 2009]
Solomon Systech Reduces Project Delivery Times by 50% With Integrated CRM System
White Paper Solomon Systech turned to Oracle CRM On Demand to track the entire lifecycle of projects, identify technical problems, and gain a complete overview of customer profiles. In addition to Microsoft Excel, they were using... [29 Apr 2009]
