CRM siebel
RSS CRM siebelGUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
White Paper Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found... [09 Nov 2009]
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
White Paper The IGEPA Group integrated Oracle's Siebel CRM 8.0 and Oracle's JD Edwards EnterpriseOne ERP applications via a middleware product to provide standardized process development. The IGEPA Group wanted to... [01 Oct 2009]
Sabre Holdings Increases Customer Insight and Service Efficiency in Its Sabre Travel Network Business Unit
White Paper Sabre Holdings implemented Oracle's Siebel Call Center to provide Sabre Travel Network with a single, consolidated data repository to enable easy access to a 360-degree view of customers. Sabre Holdings wanted to create... [01 Oct 2009]
Achieving a Superior Ownership Experience in Manageability and Quality for Siebel CRM
White Paper Oracle's Siebel CRM provides class-leading capabilities for managing sales, services, and marketing activities. To help one maximize the value of this mission critical application, and to achieve a... [02 Sep 2009]
Bangkok Dusit Medical Services Reduces Transaction Costs by 50% With CRM System
White Paper In August 2008, BDMS engaged Oracle Certified Partner Locus Telecommunication to deploy Oracle Siebel CRM to speed up responses to patient inquiries and improve the long-term competitive advantage. As... [28 Aug 2009]
Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
White Paper Learn how Microsoft is deploying Microsoft Dynamics® CRM internally in a federated model, connected to its corporate investment in Siebel, to support business unit flexibility and executive oversight. [10 Aug 2009]
Qualitrain Express Centralizes Sales and Marketing Information and Increases Sales Closings by 20%
White Paper Qualitrain Express implemented Oracle CRM On Demand, Siebel Sales, and Siebel Marketing, centralizing sales information and improving visibility, administration, oversight, and follow-up... [30 Jul 2009]
TXU Energy Capitalizes on e-Billing by Bringing It in House
White Paper The Siebel CRM Self Service and Siebel eBilling & Payment applications have become the centerpiece of TXU's corporate Web site, enabling the company to better serve its 2.7 million... [09 Jul 2009]
Anatomy of a Siebel CRM Archiving Project
White Paper Business-critical CRM applications, such as Siebel CRM, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue... [01 Jul 2009]
Bank of Ningbo Improves Service and Profitability With Unified View of Customers
White Paper In 2007, Bank of Ningbo implemented several of Oracle's Siebel CRM applications to build an integrated customer relationship management system. The Bank of Ningbo is a joint-stock commercial bank with 78... [30 May 2009]
Wyeth UK Gains Single Customer View and Drives Customer Focus With Companywide CRM System
White Paper Wyeth worked with Accenture, an Oracle Partner, to implement Oracle's Siebel ePharma CRM solution to provide 430 users - including 200 field-based employees using 3G devices - with access to real-time... [30 May 2009]
Huatai Securities Improves Profitability by Adopting Customer-Centric Business Model
White Paper Huatai Securities Co.engaged Oracle Consulting to build an integrated CRM system based on Oracle's Siebel Financial Services applications and increased customer satisfaction and loyalty rates by... [30 May 2009]
CRM at a Glance: Salesforce.com Vs. Siebel
White Paper Salesforce.com and Siebel offer varied functionality and extreme differences in the assessment of time, money, and resources. CRM provides a holistic view for a company's interactions with its prospects,... [14 May 2009]
Optimize Test and Development with Smaller Production Copies: Minimize Costs and Maximize Resources in Non-production Environments
White Paper Pre-packaged Data Subset accelerators for Oracle E-Business Suite, SAP, PeopleSoft Enterprise and Siebel CRM applications Using full-size database copies for test and development can slow you down,... [20 Apr 2009]
Irish Life & Permanent Maximizes Business Value of Every Client Transaction With BI-Ready CRM
White Paper Irish Life & Permanent upgraded to Siebel 7.8 and rewrote all of its CRM processes using standard Siebel applications with no customizations. After deploying Siebel,... [03 Apr 2009]
