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The Alliance Salesforce.com Solution: A Complete Solution for CRM Integration
White Paper This paper talks about SalesForce.com and the IBM System I (including iSeries and AS/400) and how it helps customers get the most out of both platforms. It brings extensive experience with the IBM System I platform, web applications, and... [13 Nov 2009]
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
White Paper Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? [11 Nov 2009]
Data Reduction Systems: Easy-to-Use CRM System Spurs Employee Data Tracking, Improves Information Accuracy
White Paper The company's existing customer relationship management (CRM) solution had not gained traction among employees. After evaluating CRM solutions, decision makers at Data Reduction Systems... [28 Oct 2009]
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
White Paper The firm's staffers used eight different tools ranging from spreadsheets to the SAP CRM application, and silos of data made it difficult to share customer information and prevented employees from collaborating effectively. [28 Oct 2009]
Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage
White Paper After an extensive search for a solution, it chose to implement Microsoft Dynamics CRM Online. As an executive-search consultancy, Lure Executive Services seeks to deliver high value. Employees... [28 Oct 2009]
With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
White Paper To address these challenges, managers selected Microsoft Dynamics CRM Online as the company's CRM solution. The company lacked a comprehensive CRM tool that would allow... [28 Oct 2009]
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
White Paper For two years, Service Repair Solutions used NetSuite CRM, an Oracle-based solution, for its customer relationship management system. But the lack of integration between NetSuite CRM and... [28 Oct 2009]
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
White Paper Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics CRM because it best met... [28 Oct 2009]
Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
White Paper Consequently, the use of CRM tools is ubiquitous at the firm. GoldMine, and Juncture CRM," says Shawn Tabor, Product Manager for CRM at Raymond James Financial. To meet its goals, the... [28 Oct 2009]
Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management System
White Paper Determining the right customer relationship management (CRM) solution out of those available today can be daunting. Presenters: Jon White, Technology Specialist CRM Online, Microsoft... [28 Oct 2009]
Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
White Paper In order to achieve their aggressive growth goals, executives knew that a strong CRM solution was a vital building block of success. ATI offered managers the ideal bundled services... [28 Oct 2009]
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
White Paper Compared to managing the solution on its own, Microsoft Dynamics CRM as a service helped the field sales team reduce deployment time by 67 percent, lower administrative and support costs by 82 percent,... [28 Oct 2009]
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
White Paper Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and rollout the solution to more than 400 employees around the globe. In addition, Microsoft... [28 Oct 2009]
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
White Paper In addition to the functionality you would expect from a world-class CRM solution, Microsoft Dynamics CRM also features additional capabilities to sales, services, and marketing... [28 Oct 2009]
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
White Paper Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. An organization's ability to... [28 Oct 2009]
