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An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
White Paper Customer Relationship Management (CRM) software has evolved. The CRM is becoming the unified application that tracks all interactions, both for current and future customers. CRMs have always been... [02 Oct 2009]
On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a Microsoft Gold... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper Managers implemented Microsoft Dynamics CRM business software as the firm's sales force automation solution. Low usability of the firm's existing SAP Customer Relationship Management... [02 Oct 2009]
Bosch Security Systems Boosts Marketing Abilities With Access to Comprehensive Customer Data
White Paper Bosch Security Systems implemented Oracle CRM On Demand for approximately 60 users at Bosch Security Systems NSO Export to streamline working practices across the global company's sales offices and leveraged Oracle's... [02 Oct 2009]
Service Scheduling: Performance and Scalability Study
White Paper These tests demonstrated that a large, high performance service scheduling solution can be built on the Microsoft Dynamics CRM 3.0 application. The Microsoft CRM Product Group engaged... [02 Oct 2009]
Hyro Asia Improves Its Profile, Gets Closer to Top Accounts With Integrated CRM System
White Paper Hyro Asia deployed a packaged CRM solution to better dissect its revenue stream and identify customers that were unprofitable. Hyro Asia moved away from the platform and persevered with its own... [02 Oct 2009]
Personalised Banking Services With Microsoft Dynamics CRM
White Paper The Microsoft Dynamics CRM 4.0 powered operational CRM and front-end solution provides a single view of the customer and an integrated approach in the management of the preferred channel... [02 Oct 2009]
Nonprofit Agency Implements Case Management Solution to Better Protect Children
White Paper Managers implemented Microsoft Dynamics CRM 4.0 to provide an efficient, single-solution platform to run Child Focus's case management system. In 2008, the nonprofit group Child Focus processed 109,971... [02 Oct 2009]
World's Biggest Auto Auction Links Customer Information to Grow Online Business
White Paper With help from Microsoft Services consultants, the Manheim team took advantage of the Microsoft Services Implementation for Microsoft Dynamics CRM offering to plan, design, and deploy Microsoft Dynamics... [02 Oct 2009]
Kodak Graphic Communications Group Accelerates Lead-to-Cash Cycle With Integrated Customer View
White Paper The challenge was to replace numerous disparate contact information management systems originally resulting from six acquisitions with an integrated solution for sales force automation and Customer Relationship... [02 Oct 2009]
SAMPLE: Performance and Scalability Assessment of Customer Implementation
White Paper Given the extensive configuration and customization options available within Microsoft Dynamics CRM, and the different usage patterns that organizations have, Load Testing often provides the most appropriate mechanism to... [02 Oct 2009]
ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
White Paper ESIZE Netherlands B.V.installed Oracle CRM On Demand quickly and cost effectively with many standard functionalities and settings and streamlined the sales process by enabling all sellers to register their leads and... [02 Oct 2009]
Snowmobile Manufacturer Supercharges Dealer Management With the xRM Platform
White Paper Polaris evaluated several solutions and chose Microsoft Dynamics CRM, which is built on the xRM application platform layer, because of its superior technical flexibility and cost effectiveness. After deploying the... [02 Oct 2009]
Large Nonprofit Cuts Development Time by 300 Percent Using xRM
White Paper The Arbor Day Foundation opted to take advantage of the xRM application platform layer that underpins Microsoft Dynamics CRM to rapidly develop and deploy customized relational applications for its many conservation... [02 Oct 2009]
Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
White Paper Sportsnet Holidays needed a Customer Relationship Management (CRM) solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM,... [02 Oct 2009]
