CRM success
RSS CRM success
Marc Benioff
AS Profile Of his company's success another panellist said: "Salesforce has been wildly successful and the Force.com platform moves them away from being merely CRM-focused. As head of Salesforce.com, the... [29 Sep 2009]
Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and... [28 Sep 2009]
CRM Your Salespeople Will Love
White Paper Therefore, winning over users and obtaining buy-in at all management levels are crucial to the success of any CRM initiative. CRM can provide companies of all types and sizes with... [28 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment CCM can be either a suite of products or a unified platform, and capabilities typically include data integration for the access to customer information from systems such as ERP, CRM or content management systems to... [25 Sep 2009]
Customer Relationship Management: The Winning Strategy in a Challenging Economy
White Paper Microsoft Dynamics® CRM provides organizations with an opportunity to improve their business by providing the right mix of features and platform flexibility along with strong corporate viability to help ensure long-term... [24 Sep 2009]
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
White Paper Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. An organization's ability to respond quickly... [22 Sep 2009]
Business Success - Microsoft Dynamics CRM Online Customer Showcase
White Paper Read the following stories to see how businesses have achieved consistent and measureable improvement in their everyday business processes in marketing, sales and customer service through the deployment of Microsoft Dynamics®... [21 Sep 2009]
Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention
White Paper To ensure the retention and satisfaction of customers while booking new business, managers implemented Microsoft Dynamics CRM. Since deploying it, customer service has improved markedly while the sales process has been... [20 Sep 2009]
Pfizer Australia - CRM Package Boosts Tendering Capabilities for Pharmaceuticals Distributor
White Paper In 2008, Pfizer Australia teamed with Microsoft Gold Partner Avanade to implement a customer relationship application based on Microsoft Dynamics CRM 4.0. By gaining rapid access to customer data and the ability to pass... [20 Sep 2009]
US Bank Enhances CRM Efforts With Great Success Using SAS
White Paper With more than 13 million consumer banking customers and 1 million business customers - not to mention more than 10,000 database variables and up to 16 million transactions a day - US Bank needed to mine customer data efficiently and... [19 Sep 2009]
Consultancy Drives Project Success and Cuts Costs With Proven Methodology
White Paper With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment,... [28 Aug 2009]
How tech can help your company win business
Comment The power is integrating these new technologies with the existing core customer relationship management (CRM) products which could open up new prospects and markets as well as provide better data on what your customers... [26 Aug 2009]
Microsoft Dynamics CRM - Sports Organizations Video Case Study
White Paper Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a variety... [12 Aug 2009]
Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
White Paper In order to achieve their aggressive growth goals, executives knew that a strong CRM solution was a vital building block of success. ATI offered managers the ideal bundled services solution which... [12 Aug 2009]
Microsoft Dynamics CRM Online - The Linc Group Case Study
White Paper To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. As a service business, building a book of clients through... [10 Aug 2009]
