ERP and crm
RSS ERP and crmCRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?
White Paper Most companies want to use CRM applications as a way to "Supercharge" their sales forces. After going through some of the academic studies and literature about CRM implementation there... [11 Nov 2009]
The Real Reason Executive Participation Creates IT Project Success
White Paper Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2... [11 Nov 2009]
Application Upgrades and Service Oriented Architecture
White Paper Maintenance costs, for major point releases as well as more frequent patches, is a topic that catches the attention of most ERP and CRM customers. In a recent Forrester study, upgrades... [15 Oct 2009]
Accelerating Information System Interoperability for Secured Business Processes Automation
White Paper They are challenged to achieve these goals because their information systems, such as HR, ERP, CRM, finance, and sales were not designed to provide the secure interoperability required... [02 Oct 2009]
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
White Paper The IGEPA Group wanted to replace the company's legacy Customer Relationship Management (CRM) solution to meet the growing demands of the group's day-to-day business activities and integrate the new... [01 Oct 2009]
Larry Ellison
AS Profile Ellison's influence also extends beyond Oracle, being as he is the majority shareholder of CRM and ERP software-as-a-service provider, NetSuite. As CEO of Oracle, Ellison hasn't made it... [29 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment CCM can be either a suite of products or a unified platform, and capabilities typically include data integration for the access to customer information from systems such as ERP, CRM or... [25 Sep 2009]
Give workers a say in corporate IT
Comment As an example, you might define the execution of ERP and CRM-related transactions as core, but provide some freedom on how those transactions are invoked. Just learn to manage it... [09 Sep 2009]
Best Business Intelligence (BI) Practices to Transform Your Data Into Information
White Paper Organizations have implemented enterprise applications such as ERP and CRM for business process execution but have failed to address the key enterprise asset: data. In the current... [01 Sep 2009]
ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions
White Paper Within the Microsoft partner ecosystem, it is not uncommon for a small to medium-sized IT services firm to focus solely on ERP or infrastructure. InterDyn - Socius specializes in Microsoft Dynamics GP... [01 Sep 2009]
Enterprise Reporting: Embeddable BI for Mission Critical Applications
White Paper Early adopters found that Open Source is much easier to embed in mission-critical applications, such as ERP, CRM, or Human Capital Management applications. What's coming into focus more clearly, however,... [01 Sep 2009]
Leveraging Information for Innovation and Competitive Advantage
White Paper ERP, CRM, and SCM). Think differently about information. Information is not just stored in your customer databases, file systems, content management systems or applications (e.g.... [27 Aug 2009]
Staff Cost Savings Models to Justify RISC Migration
White Paper And even though the systems used expensive, proprietary components and were expensive to operate, many organizations ran their critical business applications - including database, ERP,... [05 Aug 2009]
Cisco Unified Computing System Extended Memory Technology Overview
White Paper Memory is central to support for large corporate databases, virtualization, online transaction processing, and business resilience for important line-of-business applications such as Enterprise Resource Planning... [05 Aug 2009]
Do small businesses need BI?
Comment Boris Evelson, a principal analyst at Forrester research, says that for many smaller organisations, these reporting tools can often be built directly into the line of business software that they are already using, such as an... [07 Jul 2009]
