ICT
Contact Centres: Optimum service at optimum cost
White Paper Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact... [18 Nov 2009]
Westminster computing put on size-zero diet
News To help with the diet, 110 green ICT action plans have been submitted from within central and local government as well as the wider public sector since the government published its Greening Government IT strategy in July... [13 Nov 2009]
Peter Cochrane's Blog: Uneconomics
Comment Speed - ICT has improved speed and removed latency. Compiled at the IoD, Pall Mall, London, and dispatched to silicon.com via a free wi-fi connection. For more than a year now I have been in a state of mild bewilderment... [29 Oct 2009]
Telecoms worker? You're in demand. Techie? Not so much
News ICT workers looking for a new job should keep their eye on the telecoms sector. The number of job vacancies in the industry rose sharply last month, according to new research. Telecoms vacancies increased by 10 per cent... [14 Oct 2009]
It's down to you to save the world, IT industry
News The ICT industry must lead the way in conserving energy and reducing carbon emissions, according to the EC. In a recommendation adopted by the Commission last week, it called on the ICT sector to become... [13 Oct 2009]
New Curriculum Approach in Teaching Network Security Subjects for ICT Courses in Malaysia
White Paper This paper discusses a curriculum approach that will give emphasis on practical portions of teaching network security subjects in information and communication technology courses. As one is well aware, the need to use a practice and... [06 Oct 2009]
Streamlined and Sustainable: The Dynamic Enterprise: The Role of ICT in Realizing the Business Benefits of Eco-Sustainability
White Paper Given that such solutions belong to the realm of Information and Communications Technology (ICT), IT departments have a central role to play in helping their organizations pursue their mission-critical objectives. [02 Oct 2009]
The Future Role of ICT in Meeting Operational Challenges in Energy Utilities: Shifting by Degrees to a Modern World
White Paper The deployment and implementation of appropriate Information Communication Technology (ICT) solutions plays an intrinsic role in meeting these challenges. Energy utilities are operating in an environment where... [02 Oct 2009]
The Role of ICT in the Rail Industry: Getting From A to B
White Paper ICT solutions can significantly improve rail operations and customer satisfaction with relatively small levels of investment. This whitepaper discusses the value of ICT in the rail sector and its role in... [02 Oct 2009]
School Improves Teaching and Learning While Cutting ICT Costs by Approximately 45 Per Cent
White Paper Xaveriuscollege wanted to provide all teachers with the tools they needed to incorporate technology into their lessons and to prepare for integration of an Electronic Learning Environment (ELO) extending teaching and learning beyond the... [02 Oct 2009]
Reducing Expenditures in Network Infrastructures: Optimizing Costs and Operating Efficiencies With Today's Data Networks
White Paper In this economic downturn, many ICT (Information and Communications Technology) managers are grappling with hard choices regarding cost-cutting measures in their enterprise ICT architechture. However,... [02 Oct 2009]
The Alice Smith School Lowers Total Cost of Ownership by Approximately 15 Percent by Consolidating on the Dell Platform
White Paper The Alice Smith School IT department wanted to refresh its computers and reduce maintenance costs to optimize its IT resources and enhance the utilization of ICT in its curriculum. The school consolidated its hardware on... [02 Oct 2009]
Transforming Networks With SIP Trunking: Enabling Cost-Effective Communications and New Services for Small and Medium Businesses (SMBs)
White Paper Now, a combination of public network transformation, new information and communications technology (ICT) solutions and Managed Communication Services is setting the stage for SMBs to migrate to a single IP network... [02 Oct 2009]
Confidentiality of Electronic Medical Files in Promedico ASP Guaranteed by DIGIPASS
White Paper Promedico ICT Ltd.independent since 2001is housed in Nieuwegein (The Netherlands). The company employs 40 people to develop and support its products, among which Promedico ASP. The challenge was to access that Promedico... [01 Oct 2009]
Padmasree Warrior
AS Profile At Cisco Warrior is involved with unified communications and use of ICT to cut carbon emissions. Cisco CTO Padmasree Warrior is the second member of the networking giant's exec team to make it onto the 2009 Agenda... [29 Sep 2009]