IT support
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Doing business with citizen developers: Beware the legal pitfalls
Comment At a practical level citizen developers are likely to need support and access to the business' own systems and development tools to some degree, which raises additional security concerns the business must address. [23 Nov 2009]
Salesforce.com makes more friends in the cloud
News The IT service desk software maker is planning to bring its Service Desk Express product to the Force.com platform so businesses can operate their IT support in the cloud. BMC Software... [20 Nov 2009]
The Weekly Round-Up: 20.11.09
Round-Up Workers in jobs such as website design, development and technical support exercise the least out of all the professions nationwide, according to a new survey, with fewer than one in five meeting government activity... [20 Nov 2009]
How to squeeze the last drops of savings from an outsourcing contract
News For example, we looked at how much 24/7 support we needed across all of our IT infrastructure and whether we could remove it from low-criticality operations," he said. How does a... [20 Nov 2009]
Accelerate Your Cloud Implementation with IBM CloudBurst and Intel Xeon Processors
White Paper With IBM and Intel, you can quickly and easily create a private cloud environment with a high degree of automation "built-in" yielding significant TCO savings and it is simple to order with a single number to call for... [16 Nov 2009]
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent
White Paper By hosting communications services in a Microsoft data center, REEDS has reduced infrastructure costs by 90 percent and e-mail support work by 80 percent. REEDS Jewelers is a full-service jewelry retailer operating... [16 Nov 2009]
Stay on course in any economic conditions with SOA
White Paper Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives" defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase... [16 Nov 2009]
Developing an IT Management Strategy for Success
White Paper Choosing an IT management strategy would seem to be a critical component of achieving both IT and, by extension, business success, but strangely, many enterprises have not embraced this powerful tool,... [13 Nov 2009]
Beyond System Center: Addressing Systems Management Needs Across the Entire IT Infrastructure
White Paper However, if that functionality can be expanded to even further simplify and improve support for a greater portion of today's complex IT infrastructures, enterprises can more effectively improve the value... [13 Nov 2009]
Why Is LDAP Failing Audits?
White Paper However, the protocol lacks any inherent support for authentication and authorization, and it is difficult to produce audit trails keeping track of changes to user and host definitions across the system. [13 Nov 2009]
Achieving a Best-Practice Service Desk From Desktop to Data Center
White Paper In doing so, IT becomes more of a business enabler and less of a back-office support organization. IT service management (ITSM) and the IT Infrastructure Library (ITIL)... [13 Nov 2009]
Protecting Dynamic Data Centers From Latest Threats
White Paper It helps organizations to prevent data breaches and business disruptions, enable compliance with key regulations and standards including PCI, and support operational cost reductions that are necessary in... [13 Nov 2009]
Making Your Job - And the Job of Compliance - Easier Than You Ever Imagined
White Paper Its proven solutions will improve operational efficiency and provide compliance support for both physical and virtual environments. If one is struggling to manage an increasingly complex IT environment... [13 Nov 2009]
Varonis and FISMA Compliance
White Paper Title III of the E-Government Act signed into law in December of 2002, is entitled the Federal Information Security Management Act (FISMA) and it requires each federal agency to develop, document, and implement an... [13 Nov 2009]
Building a Web Application Security Program
White Paper Then it provides basic business justifications for investments in web application security one can use to gain management support. This paper shows how to build a pragmatic web application security... [13 Nov 2009]
