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Inbox: Who's to blame for snail's pace broadband?
Comment I have experience in a number of locations where I have installed ADSL and I get speeds like 6.5Mbps with PlusNet and 17Mbps with Be. The weekly Inbox column collects the best and most thought-provoking of the reader... [12 Jan 2009]
How 'unlimited' is your broadband really?
News The nine ISPs covered by the survey are AOL, Be, BT, Orange, PlusNet, Sky, Tiscali, Toucan and Virgin Media. 'Unlimited' broadband services continue to baffle UK consumers. Around nine out of 10 broadband users don't... [23 Oct 2008]
'Unlimited broadband' thing of the past?
News PlusNet has been one of the few providers to buck this trend - preferring instead to offer packages based on fixed download caps - and is now warning that the emergence of IP television and the BBC's iPlayer will make it... [17 Mar 2008]
Broadband Britain cheaper and faster than ever
News The most expensive standalone 8Mbps package is currently offered by Orange at £20 per month, while the cheapest is Plusnet's bargain basement tenner-a-month ticket. Average broadband costs have dropped 36 per cent in the... [01 Feb 2008]
PlusNet admits losing customers' email
News PlusNet has again lost some of its customers' emails, echoing troubles experienced by the ISP last year. PlusNet estimates that around 10 per cent of legitimate emails that were "dequeued" from the new... [24 Aug 2007]
The Weekly Round-Up: 06.07.07
Round-Up Not content with being the first man on the moon, Neil Armstrong, director at PlusNet, said: "We're obviously overjoyed to top the uSwitch chart this year and we'd like to thank our customers and staff for making it... [06 Jul 2007]
Orange and TalkTalk the pits of customer service
News Plusnet topped the broadband rankings, with more than three-quarters (78 per cent) of customers satisfied with its services, followed by AOL, Sky and Virgin Media with 76 per cent customer satisfaction rates apiece. [02 Jul 2007]
PlusNet owns up to security breach
News PlusNet is undergoing an overhaul of its webmail platform following a security breach earlier this month. PlusNet discovered the breach on 9 May. PlusNet networks director Phil Webb said... [23 May 2007]
Smaller ISPs: The secret to our success
News The UK broadband market witnessed a lot of consolidation last year, including Thus grabbing two rivals in a £70m spending spree, BT snapping up PlusNet for £67m, and Pipex forking out £10m for Freedom2Surf, £12m for... [26 Jan 2007]
Brampton Factor: What's so great about one telecoms provider?
Comment Unfortunately the discussion with PlusNet to put this into effect was so protracted and confused that I eventually abandoned it. For a long time it has been with PlusNet. Then came the news that... [19 Dec 2006]
BT sells satellite business for £25m
News Yesterday, BT announced it had made an offer to acquire Sheffield-based ISP PlusNet. BT has announced it is to sell its satellite broadcast operations to Arqiva for a £25m price tag. Arqiva will take over BT's satellite... [17 Nov 2006]
BT prepped to pay £67m for PlusNet
News BT is on the acquisition trail once again - having made a £67m offer for ISP PlusNet. A spokesman for the telco said the company was attracted to PlusNet for its customer service, innovation and... [16 Nov 2006]
Power failure at hosting firm hits ISPs
News However, a power outage on Thursday morning caused significant disruption to several ISPs, including Clara.net and PlusNet. The problems affected several server suites used by PlusNet. Users were unable... [18 Aug 2006]
BT and NTL get ISP wooden spoon for satisfaction
News A study by utilities comparison website uSwitch.com, which examined the relative popularity of the UK's ISPs, found that PlusNet is the nation's favourite, with BT and NTL picking up the wooden spoon for the largest... [05 May 2006]
PlusNet buys Metronet for £1.7m
News UK ISP PlusNet has bought fellow ISP Parbin for £1.7m. PlusNet will now offer those customers a wider choice of broadband packages as well as access to its own brand of VoIP, PlusTalk. Lee Strafford,... [28 Nov 2005]
