Telewest
RSS TelewestContact Centres: Optimum service at optimum cost
White Paper Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to... [18 Nov 2009]
Laying the foundations for evolving eGovernment: Why next generation Ethernet technology holds the key
White Paper The UK Government has committed to transform the public sector by making truly e-enabled delivery of public services a reality.This whitepaper demonstrates with real-life examples of successful projects how next generation Ethernet... [07 Oct 2009]
£4.5m gets Midlands kids onto Janet
News The body that oversees Janet has signed a £4.5m deal with ntl:Telewest Business for a data network that will take Janet services to the West Midlands. Millions of students and school staff in the Midlands are set to be... [06 Mar 2009]
Building society Principality overhauls IT
News The building society completed a migration of its voice services, from a basket of contracts with BT to one with NTL Telewest Business, upgrading to IP networking in the process. Williams told silicon.com the contract... [10 Feb 2009]
Next Generation Networks and the migration towards convergence
White Paper The benefits of converged data and voice networks have been on the horizon for some time, but it is only now that they have become a viable option for the majority of firms. Next Generation Networks (NGNs), which combine data, voice and... [19 Jan 2009]
Virgin Media axes 2,200 jobs
News According to Virgin Media's statement, the redundancies are necessary as a result of the 2006 merger of NTL and Telewest - Virgin Media was, until 2007, known as ntl:Telewest - and acquisition of Virgin... [11 Nov 2008]
Inter-site Ethernet: A guide to choosing your Ethernet service provider
White Paper The market for Ethernet is continuing to grow, as UK organisations appreciate the cost savings, performance and efficiency gains to be made from deploying services based on this transport technology.Learn how your organisation can... [19 Sep 2008]
Telecom 2.0: Mind over matter
White Paper ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for... [19 Sep 2008]
University ramps up network bandwidth for e-learning
News The university selected ntl:Telewest Business to replace its WAN with a high speed metro Ethernet VPN network, which connects its main building and central campus at Northampton Square in Clerkenwell to 10 remote sites,... [23 Jun 2008]
Government deal for 'best buy' telecoms suppliers
News Listed suppliers include Avaya, BT, Cable & Wireless, Computacenter, Easynet, Siemens, Telewest and Verizon Business. The government has set up a bulk-buying framework agreement with key telecoms and networking suppliers... [02 Jan 2008]
Scottish council boosts network
News East Renfrewshire unitary council has awarded NTL: Telewest Business a £5m contract to supply a distributed Ethernet enterprise network. The council previously used an SDH-based star architecture network supplied by NTL... [18 Oct 2007]
Newspaper group rolls out IP network
News The network has been rolled out to 170 UK sites by NTL:Telewest Business which also provides full backup services. The Trinity Mirror newspaper group has completed the rollout of a new IP communications network to... [26 Jun 2007]
North London NHS workers get remote access
News The IT service provider for the areas, Camden and Islington ICT Shared Services, has been working on the project with NTL: Telewest Business for three years. The London Boroughs of Camden and Islington have rolled out a... [21 Jun 2007]
Virgin Media picks C&W as LLU best mate
News Virgin Media - formerly known as NTL:Telewest and Virgin Mobile - has signed Cable & Wireless to supply its unbundled network. The four year deal will mean Virgin Media will be able to supply customers outside of its... [18 May 2007]
Apologetic Virgin hammered by Sky switchers
News Telewest at least picked up their phone! Virgin Media has responded to the barrage of customer complaints it has received in recent weeks, claiming its performance has not been aided by its recent wrangling with BSkyB. [23 Mar 2007]
