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Russian Business Network Strengthens Customer Relationships With Management
White Paper To provide clients with the best possible service, AmCham decided to invest in a Customer Relationship Management (CRM) system based on Microsoft Dynamics CRM 3.0. Now, employees have faster access to automated business information and have more... [05 Jul 2008]
Customer Relationship Management White Paper
White Paper Handhelds provide instant access from any location to the corporation’s backbone of customer relationship management (CRM) and enterprise resource planning (ERP) applications. Customers today expect rapid, personalized service in all interactions... [03 Jul 2008]
A Financial Look at the Risk Profiles of Professional Service Firms
White Paper It is web-based, client-centric Business Relationship Management software that manages the entire revenue generating business process of Professional Service firms.eBRM2000 integrates the management of inquiries, proposals, contracts, staffing... [03 Jul 2008]
Improve Service Delivery and Increase Constituent Satisfaction With Microsoft Business Solutions-CRM
White Paper Microsoft Business Solutions for Customer Relationship Management can help government departments and agencies meet constituent service needs within budgetary constraints. Citizens and businesses want greater access to information and services. [03 Jul 2008]
Customer Relationship Management for Transportation Industry
White Paper Customer Relationship Management, or CRM, is an enterprise-wide solution and mind-set that helps airlines service high value customers better and build profits along with shareholder value. Every airline employs elements of Customer Relationship... [03 Jul 2008]
Enterprise Information Portals
White Paper This information resides in a host of disparate sources, such as data warehouses, data marts, operational data stores, and Microsoft Office documents, as well as web publishing, business intelligence, sales force automation (SFA) and customer... [03 Jul 2008]
How to Build a Better Mission Control Room to Complement Your Business Value Chain
White Paper Customer Relationship Management More than that, it must provide access to timely customer contact and business intelligence, so the business can generate more profits more quickly. One common concern all businesses share is the integrity and... [03 Jul 2008]
The e_Data Imperative: Enabling e-Business with Infrastructure Agility
White Paper ERP solutions to customer relationship management and sales automation systems, from business intelligence intranets to extranet “portals. An e-data Infrastructure enables e-business by extending the reach, range, and speed of data access and... [03 Jul 2008]
TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
White Paper The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship Management (CRM), Field Force Automation (FFA), and... [30 May 2008]
Service Provider Cuts Costs, Speeds Development, and Simplifies Remote Access
White Paper Mobile employees also needed an easier way to work with the company's mission-critical customer relationship management system from SAP. With 8,000 employees spread across Germany and 70 other countries, the company sought a way to simplify remote... [30 Apr 2008]
Software Developer Increases Product Scalability With Access to the Right Resources
White Paper The experience also boosted MSI's confidence in using new technologies and enhanced its relationship with Microsoft. MSI) wanted to improve the scalability of its next-generation hotel property management system. [16 Apr 2008]
Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
White Paper Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution and empower the employees to respond quickly to customer demands and increase customer satisfaction. [14 Apr 2008]
Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
White Paper Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction. [14 Apr 2008]
Siebel Employee Relationship Management 7 - Implementation Approach
White Paper Designed for use by all employees, Siebel Employee Relationship Management 7 (Siebel ERM 7) is the industry’s leading eBusiness application that maximizes employees’ productivity and knowledge by providing them with convenient access to critical... [10 Apr 2008]
Employee Relationship Management: How to Align Your Workforce Around Key Organizational Objectives and Drive Performance
White Paper Siebel ERM 7 communicates and reinforces the corporate agenda and provides employees with unified access to the tools, resources, training, and critical information necessary to improve their performance. [10 Apr 2008]
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