agent home
RSS agent homeFortinet Case Study: Korean Information Service Corporation (KOIS)
White Paper FortiGate-300 Network Protection Gateways were installed at the call center, and FortiGate-50 Network Protection Gateways were installed at each home agent's site. After regular business hours, Korean Information Service Corporation (KOIS) routes... [11 Jul 2008]
Cisco Enhanced Home Agent
White Paper The Cisco Enhanced Home Agent is the anchor point for mobile terminals for which mobile or proxy mobile services are provided across many access technologies. The Cisco Enhanced Home Agent gives mobile operators the flexibility to create a... [02 Jul 2008]
Best Practices for At-Home Agents
White Paper What is your mental image of a work-at-home agent? Read this paper for reasons to consider home agents, and best practices for implementing a home agent program in your business. Is it of a smiling, professional agent diligently serving customers? [05 May 2008]
Contact Center Costs: The Case for Telecommuting Agents
White Paper This paper looks at how establishing a telecommuting or home agent program can lower costs and be competitive differentiator. In any contact center, labor costs are typically the largest annual expense component, exceeding 60% of total operational... [05 May 2008]
Cisco Security Agent Helps Westinghouse Thwart Zotob and Other Day Zero Attacks
White Paper As a solution Cisco Security Agent, deployed on all employee PCs worldwide. The challenge was to provide extra protection against operating system vulnerabilities and patch delays and protect a highly mobile workforce with thousands of laptops and... [10 Jan 2008]
The Design and Implementation of a Dual-Stack Mobile Network Using IPv6 Only Network Infrastructure
White Paper This paper permits to forward IPv4 packets over the configured tunnel created by NEMO BS too, and it adds a mechanism to exchange IPv4 network information between a mobile router and its home agent. This paper discusses a mechanism which enables... [08 Jan 2008]
Photos of the year
Photo This image is taken from a Ubisoft game called Tom Clancy's Splinter Cell Double Agent. A British Airways 747 taxis past Heathrow Airport's new Terminal 5, which will become home to much of the British Airways (BA) fleet from early next year. [13 Dec 2007]
Bi-Directional Route Optimization in Mobile IP Over Wireless LAN
White Paper An enhanced correspondent agent was introduced to collaborate with the home agent and the foreign agent to support these techniques. Utilizing a tunneling cache, datagrams sent from a mobile node can be directly tunneled to a correspondent agent... [05 Dec 2007]
Link Layer Assisted Mobile IP Fast Handoff Method Over Wireless LAN Networks
White Paper In the Mobile IP procedure, mobile node movement can be detected from advertisements of foreign agents that differ from the previously received advertisement and the new "Care-of" address is registered with the home agent. [05 Dec 2007]
A call centre in your bedroom?
News They tend to be older and have more work experience than typical call centre workers, have higher customer satisfaction levels and lower attrition rates, according to vendors of home-based agent services. [27 Sep 2007]
Editor's Blog: Ranking everything
Comment Agent Provocateur I'm working from home today and have compared my download/upload speeds over a home PC and a work laptop, both connected by Ethernet cables to the same router - rather than wi-fi, in the laptop's case, which I know would be slower. [13 Sep 2007]
Internet Connectivity for Ad Hoc Mobile Networks
White Paper This paper presents a method for enabling the cooperation of Mobile IP and the Ad hoc On-Demand Distance Vector (AODV) routing protocol, such that mobile nodes that are not within direct transmission range of a foreign agent can still obtain... [03 Sep 2007]
Dear silicon.com... young and old, clueless managers, life without Facebook
Comment We recently averted acceptance of fraudulent Visa and MasterCard payments by a person pretending to be a travel agent in Glasgow using stolen card details: we reported the crime to Glasgow Police offering to give the perpetrator's identity and... [23 Aug 2007]
An Efficient Fault-Tolerant Approach for Mobile IP in Wireless Systems
White Paper If a failure occurs in a mobility agent, the wireless users located in the coverage area of the faulty mobility agent will lose their network connections. It is achieved by allocating a number of mobility agents (foreign agents and home agents) in... [23 Aug 2007]
Efficient Integration of Mobile IPv6 Over Wireless LAN Using Diameter in Roaming Environments
White Paper In this paper, Diameter is responsible for supporting IP mobility features such as home agent assignment and key distribution which is needed to securely send BU message to its home agent. The paper assumes that IEEE 802.1x authentication is used... [17 Aug 2007]
