agent
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Photos: The happy robot sat-nav
Photo Aida - the Affective Intelligent Driving Agent - will also bring a human touch to the sat-nav thanks to its virtual face, which will be able to express a range of emotions. In the future drivers will regard their... [11 Nov 2009]
Photos: Salesforce.com rides the Google wave with CRM app
Photo Even if the problem is not dealt with immediately, the customer and the agent can continue using the same wave to correspond. Earlier this year, Google launched a collaboration platform called Wave. Using the platform,... [30 Oct 2009]
Unify Endpoint and Network Security With McAfee Network Access Control (NAC)
White Paper McAfee Unified Secure Access simplifies deployment with ePO, leverages the ToPS-Advanced single agent, and uses McAfee IPS devices for network enforcement. Most NAC solutions available to date have been complex, costly,... [04 Oct 2009]
Achieving Compliance with Massachusetts Data Protection Law
White Paper These requirements include enforcing password security, encrypting all personal information stored on laptops and removable devices and ensuring up-to-date firewall protection, operating system patches and the latest versions of security... [02 Oct 2009]
Bank Teams With Application Platform Experts to Redesign Web-Banking Infrastructure
White Paper Working with Microsoft Services, the Alpha Bank IT team built a new service-oriented architecture, developed a new customer service agent desktop application, implemented a business intelligence solution, and instilled... [02 Oct 2009]
Sub-Prime PKI: Attacking Extended Validation SSL
White Paper First, certificate authorities enforce a more thorough off-line validation process in order to more accurately identify the agent requesting the certificate as the owner of the domain which the certificate is for. [02 Oct 2009]
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
White Paper Using Microsoft Dynamics CRM, the company has cut call center customer support time by 30 percent, reduced agent training time by 25 percent, and strengthened its growth capacity. Service Repair Solutions provides... [21 Sep 2009]
Online Travel Agent Sees Sales Increase by 6.75% With VeriSign Extended Validation SSL Certificates
White Paper Founded in November 2004 QuickRooms.com, is an online shortcut to tens of thousands of hotel rooms worldwide. As part of a publicly listed national travel company, it has negotiated great deals with leading hotel chains, which makes it... [19 Sep 2009]
Credit Card Sales Increase by Up to 24% When PictureStore Customers See the VeriSign Secured Seal
White Paper The challenge was to keep up fast-paced growth, to minimize costly customer practices such as mailing checks and using telephone agent time and to make customers feel secure when entering credit card numbers. [19 Sep 2009]
How bare-metal client hypervisors will mean the end of agent-based Windows management
White Paper With all the recent focus on VDI and desktop virtualization, people are starting to talk about "bare metal" or "Type 1" client hypervisors. Promising the ability to run virtual desktop workloads "locally" on client devices, these... [18 Sep 2009]
Photos: BT previews superfast fibre broadband... in Muswell Hill
Photo Photo credit: Natasha Lomas/silicon.com which is shown above at 328 Muswell Hill Broadway - in a former travel agent's shop. Residents of London's N10 district are being invited to try the FTTC service for free until... [17 Sep 2009]
Integrating Data Mining and Agent Based Modeling and Simulation
White Paper This paper introduces an integration study which combines Data Mining (DM) and Agent Based Modeling and Simulation (ABMS). This study, as a new paradigm for DM/ABMS, is concerned with two approaches: applying DM... [29 Aug 2009]
A Framework for Data Mining Based Multi-Agent: An Application to Spatial Data
White Paper Agent paradigm presents a new way of conception and realizing of data mining system. Data mining is an extraordinarily demanding field referring to extraction of implicit knowledge and relationships, which are not... [29 Aug 2009]
Principled Methods for Advising Reinforcement Learning Agents
White Paper This paper presents a method for incorporating arbitrary advice into the reward structure of a reinforcement learning agent without altering the optimal policy. This allows for much more specific information to guide the... [29 Aug 2009]
TechNet Webcast: Infrastructure Optimization With the Microsoft Assessment and Planning Solution Accelerator (Level 300)
White Paper It is a powerful inventory, assessment, and reporting tool that can securely inventory computer hardware, software, and operating systems in small or large IT environments - without installing any agent software on the... [29 Aug 2009]
