agents european telecom
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Premier European Telecom Chooses Cisco for Applications/Siebel
White Paper Premier European Telecom wanted to upgrade Siebel 2000 to Siebel 7.7 CRM Web platform with minimal impact on business operations and maximize productivity of customer agents to help... [18 Jun 2008]
Word of mouth: the future of speech recognition
Comment Vocalis technology allows users to interact with Web sites via telephones, and also does away with the need for trained call centre agents for certain simple functions such as balance enquiries. Bouygues... [30 Jul 1999]
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