agents
Quocirca's Straight Talking: Secure remote access closes in
Comment This development allows software agents to be pushed over communications lines to end users without the need for manual intervention and preventing any tampering with security controls. But next-generation IPsec VPNs are changing all that, says... [25 Jul 2008]
Company Saves Over $63,000 by Deploying Allied Telesyn Instead of Cisco
White Paper Bohren's Moving & Storage, based in Robbinsville, New Jersey, is one of the larger agents for United Van Lines, Inc. The company needed transparent IP connectivity from its main site to its remote offices and because Bohren's has a limited support... [18 Jul 2008]
QoS and Delivery Context in Rule-Based Edge Services
White Paper This paper describes the use of sub-systems in an Open Pluggable Edge Services (OPES) intermediary to provide edge service agents the needed QoS and delivery context information. As the Internet grows, more and more content distribution networks... [18 Jul 2008]
Protocols for Communication Between QoS Agents: COPS and SDP
White Paper This paper considers two protocols that can be used for the communication between the QoS agents and a QoS management tool in an architecture developed. One solution to ensure QoS needed by multimedia applications is to start the requests directly... [17 Jul 2008]
A Distributed QoS Network Scheduler
White Paper It is a distributed entity, which does the scheduling based on the information collected from various scheduling agents. The Distributed QoS Network Scheduler (DQNS) is used to schedule paths over a mobile, IP or optical network. [17 Jul 2008]
An Exploration in MAS Scalability
White Paper Naming and capability-mediated services, such as Agent Name Services and middle agents, perform a fundamental task in the Multi-Agent Systems (MAS) infrastructures, because they allow agents to find each other and interoperate. [11 Jul 2008]
Fortinet Case Study: Korean Information Service Corporation (KOIS)
White Paper After regular business hours, Korean Information Service Corporation (KOIS) routes directory assistance calls to 1,500 home based call agents who answer telephone requests and perform database searches from their home PCs. [11 Jul 2008]
Borland Software Case Study: Colliers International
White Paper Colliers International is the largest commercial real estate organization in the world, with operations in 51 countries and real estate agents in 300 U.S.offices. Colliers needed a trustworthy, professional, and technically agnostic partner that... [11 Jul 2008]
Health Insurance Company Reengineers Call Center With CRM Solution
White Paper Wellmark Blue Cross and Blue Shield, a health insurance provider headquartered in Des Moines, Iowa, averages 6,500 customer service calls daily with a staff of 250 Customer Service Agents (CSAs). To document a call, CSAs had to shuffle between 30... [11 Jul 2008]
Scalable Load Balancing on Distributed Web Servers Using Mobile Agents
White Paper This paper proposes a framework called MALD (Mobile Agent based LoaD balancing) that uses mobile agents technology to implement scalable load balancing on distributed web servers. The web servers can dispatch mobile agents to retrieve load... [10 Jul 2008]
Randomly Roving Agents for Intrusion Detection
White Paper ABIDE is comprised of various types of agents, all of which are mobile, lightweight, and specialized. Agent based Intrusion Detection Systems (IDS) have advantages such as scalability, reconfigurability, and survivability. [10 Jul 2008]
Messor: Load-Balancing Through a Swarm of Autonomous Agents
White Paper Peer-to-Peer (P2P) systems are characterized by decentralized control, large-scale and extreme dynamism of their environment. Developing applications that can cope with these characteristics requires a paradigm shift that puts adaptation... [10 Jul 2008]
Distributed Intrusion Detection for Computer Systems Using Communicating Agents
White Paper Intrusion detection for computer systems is a key problem of today's Internet connected society. Almost all government agencies, businesses, schools, and most homes use the Internet, and many of their service providers use the Windows NT operating... [10 Jul 2008]
Algorithmic Mechanism Design for Load Balancing in Distributed Systems
White Paper Computational Grids are large scale computing system composed of geographically distributed resources (computers, storage etc.owned by self interested agents or organizations. These agents may manipulate the resource allocation algorithm in their... [10 Jul 2008]
Dynamic Load Balancing and Robustness in an Amorphous Self-Regulating Sequential Producer-Consumer Process
White Paper In more plain terms, a bunch of mobile agents can be programmed so that they can automatically turn themselves into an assembly line. The goal of this paper is to show that a general system of smart cells can be designed to cooperate to perform an... [10 Jul 2008]
