airline british airways
BA launches iPhone app for frequent flyers
News British Airways has launched an app for the 3G iPhone aimed at frequent flyers. Paul Coby, CIO British Airways, BA said in a statement: "The iPhone is revolutionising... [11 Jul 2008]
Tech behind T5
video Heathrow airport's new Terminal 5 endured a nightmare opening at the end of March but British Airways' flagship terminal is now getting on track following the transfer of the airline's... [24 Jun 2008]
Mobile phones key to paperless air travel
News Online sales and increased use of web 2.0 technologies can also deliver savings to the industry, said Sita chairman and British Airways CIO, Paul Coby. Mobile phones could be a godsend to the... [20 Jun 2008]
Key Metrics Help British Airways Save Nearly £38 Million With Transformational Online Programs
White Paper British Airways wanted to reduce business in the wake of airline industry crisis following Sept.and Plan transition to "Streamlined back-office processes" and "Reduce complexity" at new... [12 Jun 2008]
Paul Coby
CIO Profile Coby has been CIO for British Airways since September 2001 after spending many years working in the civil service where he became principle private secretary to the Secretary of State for Transport in... [11 Jun 2008]
Who sat in judgement...
Comment Paul Coby is CIO at British Airways. He was appointed to his current post in September 2001, having joined the airline in 1997 after a career as a senior civil servant. He is the... [03 Jun 2008]
Creating a Customer-Focused, Agile Airline
White Paper British Airways is one of the world's largest international airlines. At the time it was revolutionary, but it was based on proprietary technology, it was difficult to scale and it lacked robust links to... [31 May 2008]
Tech not to blame for Terminal 5 fiasco
News That's according to British Airways CEO, Willie Walsh, who has made it clear building work delays caused the airline to compromise its staff familiarisation programme. The opening day... [08 May 2008]
How did the Heathrow T5 launch go so wrong?
Comment Having visited the terminal myself several times in the months before T5's opening and interviewing the people who have dedicated years of their lives to the project, I'm amazed BA got it so wrong on opening day - the chaos forcing the... [28 Mar 2008]
The Weekly Round-Up: 28.03.08
Round-Up Meanwhile, back on the ground and travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. The... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. BA CEO, Willie Walsh, said in a statement: "Yesterday was definitely... [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of... [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. The service will be available from 1 April... [27 Mar 2008]
British Airways to save millions with airfare tracking
News British Airways is set to save more than £4.5m in the first year by using an airfare analysis tool from aviation technology company Sita. The application will allow the airline to track... [05 Mar 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. BA crew log onto... [12 Feb 2008]
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