airlines
RSS airlinesPeter Cochrane's Blog: United breaks guitars?
Comment Barely awake, I heard the driver call for airlines and terminals. In case you haven't heard, musician Dave Carroll says his $3,500 Taylor guitar was recently damaged by United Airlines baggage handlers. [14 Oct 2009]
PKWARE Case Study: Airline Tariff Publishing Company
White Paper Owned by many of the major airlines, Airline Tariff Publishing Company (ATPCO) provides data collection/distribution clearing house services for more than 500 carriers worldwide. Along with efficiencies comes the... [30 Sep 2009]
Reserve Forecast Aids in Saving Millions at America West Airlines
White Paper Like most major airlines, America West Airlines schedules and assigns full flight crews for hundreds of daily departures and uses a straightforward staffing forecast to predict employment levels and... [19 Sep 2009]
Teradata Case Study: Continental Airlines
White Paper Continental's comeback from "Worst to First" is an airline industry legend. Now the company is engaged in a new initiative to move from "First to Favorite. Continental needed to change the way it does business, transforming its... [01 Sep 2009]
McAfee Helps ARC Stay PCI-Compliant While Processing $80 Million in Travel Expenditures Annually
White Paper Airlines Reporting Corporation (ARC) provides financial services, data products and services, ticket distribution, original travel solutions, and settlement services to the travel industry. To comply with PCI, the... [01 Sep 2009]
Asiana Airlines Enhances Business Credibility and Customer Service With Real-Time Enterprise (RTE)
White Paper Asiana Airlines has a total of 59 aircrafts as of October 2006 and a global network spanning 841 cities in 157 countries worldwide through Star Alliance, the world's largest airlines alliance. Asiana... [28 Aug 2009]
HP IT Service Management Solution Provides Return on Investment Inside 18 Months at Austrian Airlines
White Paper Austrian Airlines needed to enhance IT staff accountability, cut resolution times and generate cost savings. Austrian Airlines engaged HP ITSM Assessment Services to baseline current processes against... [28 Aug 2009]
Continental Airlines Projects $1.5 Million Annual Savings Through Virtualization
White Paper Continental Airlines needed to consolidate its server hardware, lower its costs, and achieve a highly available server solution. It also wanted to better serve its remote workers. When the company learned about the... [28 Aug 2009]
The A to Z of wireless
News Limiting functionality in this way can be a less controversial option for airlines as voice calls can present a noise nuisance issue. From using your mobile phone on a plane to surfing the net while you down a pint in... [11 Aug 2009]
Underwater robots, Google Moon, edible beetles and ID cards
Photo Photo credit: Seth Rosenblatt/CNET silicon.com senior reporter Nick Heath went to the Air Transport IT Summit in Cannes last month to take a look at some handheld technology that could help airlines, airports and... [04 Aug 2009]
Continental Airlines Modernizes Call Center Application With Web-Based Technology
White Paper Continental Airlines stands out from its competition through a commitment to superior customer service and a forward-thinking approach to technology. When it came time to update its call center reservations system,... [30 Jul 2009]
Continental Airlines Improves Airport Gate Experience With Presentation Technology
White Paper Continental Airlines carries 65 million passengers a year to 265 airports around the world, and it strives to ensure that every one of those customers has the best possible travel experience. In order to improve access... [30 Jul 2009]
Brazilian Airline Automates Web Content Management, Drives Agility, and Reduces Costs
White Paper Based in Sao Paulo, Brazil, Gol Linhas Aereas Inteligentes [Gol Intelligent Airlines] positions itself as the best option for people who appreciate quality air services for a good price. Gol has always taken advantage of... [30 Jul 2009]
Airline Trims Development Time for Content Management Solution by Three Months
White Paper Continental Airlines wanted to use Microsoft Office SharePoint Server 2007 to improve the way it published Web content. But to ensure that the solution would also meet the company's long-term vision for a comprehensive... [30 Jul 2009]
easyJet sees the cloud's Azure lining
News Currently airlines have to use desk-based common use terminal equipment and pay for space in the airport to locate it. As more details of Microsoft's cloud computing Azure Services Platform (ASP) emerged yesterday,... [15 Jul 2009]
