airport british airways
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ID cards: 'Political' move, claim airport workers
News Wiltshire's comments follow a Bata letter of protest sent to the home secretary, Jacqui Smith, this week, signed by the chief executives of British Airways, BMI, EasyJet and Virgin Atlantic. ID cards for... [07 Jul 2008]
Tech behind T5
video Heathrow airport's new Terminal 5 endured a nightmare opening at the end of March but British Airways' flagship terminal is now getting on track following the transfer of the airline's... [24 Jun 2008]
Paul Coby
CIO Profile Coby has been CIO for British Airways since September 2001 after spending many years working in the civil service where he became principle private secretary to the Secretary of State for Transport in... [11 Jun 2008]
RFID bag tags could save air-travel industry millions
News However, a spokesman for British Airways, the major stakeholder in T5, cast doubt on the efficacy of RFID tagging as a solution to baggage handling problems at the present time. BA will watch with... [18 Apr 2008]
The Naked CIO: Crunch time for large projects
Comment For some time British Airways IT chief Paul Coby has been one of the guiding lights for CIOs in the UK and for anyone who wants to excel in IT management. Heathrow Airport's Terminal 5... [14 Apr 2008]
How did the Heathrow T5 launch go so wrong?
Comment Having visited the terminal myself several times in the months before T5's opening and interviewing the people who have dedicated years of their lives to the project, I'm amazed BA got it so wrong on opening day - the chaos forcing the... [28 Mar 2008]
The Weekly Round-Up: 28.03.08
Round-Up Meanwhile, back on the ground and travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. BA CEO, Willie Walsh, said in a statement: "Yesterday was definitely... [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of delayed passengers were... [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. All the tech at Heathrow... [27 Mar 2008]
Heathrow T5 - it's not just about the tech
News British Airways' tech chief Paul Coby has explained some of the IT challenges behind Heathrow's soon-to-be-unveiled Terminal 5. Due to open on 27 March, Terminal 5 is the new home of... [03 Mar 2008]
Why did tech ground Heathrow baggage?
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA... [21 Feb 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo Housed under a huge arched roof, T5 aims to revolutionise the British Airways passenger experience at Heathrow.silicon.com followed the route a typical passenger would take through T5 to find out what... [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. The HAC also uses... [12 Feb 2008]
BA puts faith in IP at Terminal 5
Case Study British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5), ahead of its opening on 27 March. Hawker said all the tech has already been... [08 Feb 2008]
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