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ABN Amro, Barclays: Data centres on savings hit-list
News Keith Brookes, a national official from union Amicus, which represents Barclays staff, said the merger is about creating a global bank that is headquartered in Europe. The merger between banks ABN Amro and Barclays will... [23 Apr 2007]
Indian call centre security breaches exposed
News David Fleming, Amicus national secretary, said the union has "serious concerns" about the security of overseas call centres and claimed a clear business case for offshoring has yet to be made. At the... [05 Oct 2006]
Inside offshoring: Job losses and the backlash
Comment Somebody in Amicus comes and makes a statement and then they show a photo of a train packed with people," he said. Two of the most contentious aspects of the offshore outsourcing debate are the argument about the loss of... [26 May 2004]
Offshoring to India doesn't mean clueless call centres
News Indeed, one of the conclusions drawn from this week's debate, which featured Nasscom, the DTI, the union Amicus, India-based research company Evalueserve and other experts, is that training and offshoring must go hand in... [12 Mar 2004]
Unions threaten strikes over offshoring
News An investigation would also widen the public debate on offshoring and show that the issue is not solely about call centres, said Amicus. Unions representing business-process and call-centre employees are... [09 Feb 2004]
Exclusive: Barclays nears £450m offshore outsourcing deal with Accenture
News Earlier this month insurance group Aviva angered the union Amicus when it announced it will move 2,500 jobs from Norwich Union to India during 2004. The latest Barclays deal follows an explosion of financial services... [17 Dec 2003]
Unions push EU for Indian jobs investigation
News The DTI announced on Friday it will study the impact of offshoring on call centres to debunk the "myth" that UK jobs are being lost overseas, but Amicus claims a European study will reach deeper and... [09 Dec 2003]
2,500 Norwich Union jobs moved to India
News Lee Whitehill, spokesman for union Amicus, told silicon.com the decision is just the "tip of the iceberg" and called on the government to establish a forum for unions to sit down with companies and plan for technological... [02 Dec 2003]
Leader: The tough offshoring question
Leader The union Amicus, quite rightly wanting to protect its members jobs, is already up in arms about the plans, claiming that Indian staff cannot offer the same level of detail and local journey knowledge as UK workers. [13 Nov 2003]
Indian staff offer "better" service says rail enquiries chief
News The train operating companies have come under fire this week from the union Amicus for plans that could lead to up to 1,700 rail enquiry call centre jobs being offshored to India. The Association of Train Operating... [13 Nov 2003]
Rail enquiries to be offshored to India?
News But union Amicus claims ATOC is proactively pushing for the work to be done in cheaper offshore call centres. Lee Whitehill, spokesman for Amicus, told silicon.com that representatives... [12 Nov 2003]
Unions attempt to block 200,000 call centre job losses
News Fresh from its partial victory over BT's outsourcing plans, the union is joining two others, Amicus and Unify, to mount a public campaign and to lobby against this danger to "jobs and the economy". Up to 200,000 jobs... [03 Jun 2003]
Workers walk out on BT in jobs-to-India row
News The CWU is receiving support from trade union group Amicus and banking union Unify, and intends to run a united campaign to lobby the government over the issue. Hundreds of BT directory enquiry employees who are members... [21 Mar 2003]
BT outsourcing move brings strike threats
News The CWU is getting support from trade union group Amicus and banking union Unify and intend to run a united campaign to lobby government. Two new call centres are to open in Bangalore and New Delhi,... [07 Mar 2003]
