analysing customer management system
SAP Case Study: BP Oil/Mobil
White Paper To realise this innovative solution, BP Oil/Mobil tapped the expertise of SAP Labs Mannheim, which assumed responsibility for analysing, developing, and coordinating the implementation of the system. The... [28 Sep 2007]
Beating fraud - can business intelligence help?
Comment Detecting instances of fraud is just one benefit from an ordered approach to analysing business-critical data. Gartner's Hostmann said banks are a major customer for business intelligence software. For... [17 Oct 2006]
CRM: Don't forget about privacy
Comment By the 1970s many thinkers had a concern about government and corporations building massive data warehouses monitoring every aspect of an individual's life and tracking and analysing that person's every step. [13 Oct 2004]
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