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Carphone Warehouse plans broadband boost
News Carphone Warehouse, which operates the 'free' broadband brand TalkTalk in the UK, will keep a half-stake in the retail business, which will see Best Buy-branded stores arriving in Europe, but plans to hold onto all of its UK fixed-line telecoms... [09 May 2008]
BT lags in broadband satisfaction stakes
News Behind Tiscali comes Virgin Media with a score of 660, then Sky (657), AOL (646), Orange (636), Pipex (634), TalkTalk (630) and then BT. In the annual JD Power and Associates 2007 UK Broadband Internet Service Provider Satisfaction Study, the... [06 Dec 2007]
Orange and TalkTalk the pits of customer service
News Customers have voted Orange and TalkTalk the worst UK broadband providers for customer service, according to an annual survey of more than 10,500 UK residents. Fellow 'free' fat-pipe provider TalkTalk, from the Carphone Warehouse, was not far... [03 Jul 2007]
TalkTalk is UK's least-liked broadband provider
News Telewest was followed by AOL, Tiscali, BT and Orange, with NTL and then TalkTalk at the bottom of the rankings. Customers have voted TalkTalk and NTL the worst UK broadband providers, as customer satisfaction falls across the industry with more... [05 Dec 2006]
TalkTalk bottom for broadband customer service
News 'Free' broadband providers TalkTalk and Orange have the worst customer service and support, according to an annual survey of almost 15,000 fat pipe users. On overall customer satisfaction - a combination of customer service and value for money... [13 Nov 2006]
TalkTalk is NetSuite on CRM
News TalkTalk, the home phone and free broadband arm of Carphone Warehouse, has signed a deal with on-demand CRM vendor NetSuite. Carphone Warehouse has taken a considerable hit to set up TalkTalk, heavily subsidising the 'free' offering to the tune of... [09 Nov 2006]
