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BMC Remedy IT Service Management 7.0 Integrations
White Paper To take full advantage of the information presented in this paper, one needs a working knowledge of the AR System and the BMC Remedy ITSM 7.0 applications' common foundation. This paper is for people who... [07 Aug 2009]
Wipro Implements ITIL and Improves Efficiencies With Remedy
White Paper Wipro selected Remedy because of its flexible AR System platform, which allows them to, easily adapt the solution to provide specific services to each client. Wipro provides comprehensive IT solutions... [03 Mar 2009]
Reducing Total Cost of Ownership With a Corporate Reporting System for a Global Insurance Company
White Paper Apart from managing interfaces with multiple applications such as GL, AP/AR, Comptroller and Regulatory, and Actuarial, the design and implementation of a solution posed several challenges, many of which were inherent... [28 Mar 2008]
NCR Saves Time With BMC Remedy
White Paper The company benefited with tight integration between P-Synch and AR System facilitates rapid implementation. The company wanted to create an incident-tracking system for their global... [14 Sep 2007]
Using Aerial Photographs for Improved Mobile AR Annotation
White Paper This paper presents a mobile augmented reality system for outdoor annotation of the real world. To reduce user burden, it uses aerial photographs in addition to the wearable system's usual data sources... [03 Sep 2007]
Groundbreaking Augmented Reality Applications Target Windows Mobile Devices
White Paper By using Visual Studio, the student was able to use his existing Windows development skills to create mobile AR applications, and found that the development system provided power, convenience, and... [30 Aug 2007]
R+V Versicherung Creates Integrated Service Desk Solutions Around Remedy
White Paper Primarily because of its flexible workflow functionality and reporting options, the Remedy Service Process Management platform, Action Request System (AR System) became the solution of... [19 Jan 2007]
Countrywide Adopts BMC Remedy Solutions as Enterprise Support Standard
White Paper The Production Technologies Support group has used BMC Remedy Help Desk and BMC Remedy Action Request System (AR System) since 2003. Since its inception in 1969, Countrywide Financial... [19 Jan 2007]
Scalability and BMC Remedy Action Request System
White Paper This paper will discuss how BMC Remedy Action Request System (AR System) can scale within an enterprise environment and how, by combining additional hardware resources with some of the... [08 Nov 2006]
BMC's Remedy AR System: A Services-Role Approach to BPA
White Paper As a proof point, the paper highlights BMC's Remedy Action Request System (AR System) application development/deployment software in terms of its support of services-centric BPA, and its... [07 Sep 2006]
Migrating Your Remedy IT Service Management (ITSM) Applications to Version 6.0 With BMC Atrium CMDB
White Paper This webcast explores the new functionality and benefits of Remedy ITSM 6.0, BMC Atrium CMDB and Remedy AR System 6.3. It also explains how the new Remedy ITSM 6 Migration Utility can accelerate your... [15 Jun 2005]
