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whitepaper TIBCO's business integration software helped Con-Way to integrate accounts receivable (AR) collection tools with Con-Way databases and applications - including a customer database, shipment database, customer relationship management (CRM) system...
[10 Apr 2008]
whitepaper Apart from managing interfaces with multiple applications such as GL, AP/AR, Comptroller and Regulatory, and Actuarial, the design and implementation of a solution posed several challenges, many of which were inherent given the size and scale of...
[27 Mar 2008]
whitepaper A load balancer is a valuable component in building a scalable, highly available AR System infrastructure. Scalability is achieved by the ability to add additional AR System servers as demand and workload increases.
[29 Oct 2007]
whitepaper StarHub chose BMC Remedy Action Request System to improve its operational efficiency. StarHub identified two areas of improvement to ensure operational effectiveness: tracking and resolution of customer requests, and the management of network...
[14 Sep 2007]
whitepaper The company benefited with tight integration between P-Synch and AR System facilitates rapid implementation. The company wanted to create an incident-tracking system for their global organization. NCR chose BMC Remedy Action Request System for...
[14 Sep 2007]
whitepaper This paper presents a mobile augmented reality system for outdoor annotation of the real world. To reduce user burden, it uses aerial photographs in addition to the wearable system's usual data sources (position, orientation, camera and user input).
[03 Sep 2007]
whitepaper By using Visual Studio, the student was able to use his existing Windows development skills to create mobile AR applications, and found that the development system provided power, convenience, and time-saving Application Programming Interfaces...
[30 Aug 2007]
whitepaper This paper presents a mobile augmented reality system for outdoor annotation of the real world. To reduce user burden, it uses aerial photographs in addition to the wearable system's usual data sources (position, orientation, camera and user input).
[13 Aug 2007]
whitepaper After comprehensive analysis, in the Autumn of 2003, BILLA chose a modern asset management solution from Softlab based on the Remedy AR System. The task was, on the one hand, to review the complete life cycle of fixed assets and on the other hand...
[01 Feb 2007]
whitepaper They chose BMC Remedy Action Request System (AR System) to help them create an effective way to communicate and exchange information between their contact center and its departments and branches. As a leading supplier of gas, welding, and related...
[01 Feb 2007]
whitepaper In 1998, when NEU needed to replace its manual spreadsheet-based trouble tracking process, the Information Services (IS) staff determined that the best approach would be to build custom applications on AR System to meet specific needs of the...
[18 Jan 2007]
whitepaper Primarily because of its flexible workflow functionality and reporting options, the Remedy Service Process Management platform, Action Request System (AR System) became the solution of choice for R+V in the late 1990s.
[18 Jan 2007]
whitepaper These solutions, including BMC Remedy Action Request System (AR System), enable Petrobras to manage more than one million calls per year - from request to resolution - and also play a key part in the company's ISO 9002 Certification.
[18 Jan 2007]
whitepaper BMC Remedy Action Request System (AR System) was selected as the central configuration database and workflow engine for the disparate management systems involved in the airports operations. Munich Airport is a leader in German air transportation.
[18 Jan 2007]
whitepaper Action Request System (AR System), the Remedy Service Process Management platform, met all of these requirements, and more. With decades of experience in enterprise IT process reengineering and workflow automation, the founding partners of...
[18 Jan 2007]
whitepaper The Production Technologies Support group has used BMC Remedy Help Desk and BMC Remedy Action Request System (AR System) since 2003. Since its inception in 1969, Countrywide Financial Corporation has become a leading provider of consumer and...
[18 Jan 2007]
whitepaper Citrix® GoToAssist, the industry-leading remote-support solution, recently achieved validation status for its integration with BMC Software's Remedy® Action Request (AR) System®. Explore the advantages of implementing industry-leading remote...
[04 Dec 2006]
whitepaper This paper will discuss how BMC Remedy Action Request System (AR System) can scale within an enterprise environment and how, by combining additional hardware resources with some of the scaling features of BMC Remedy AR System, one can create a...
[07 Nov 2006]
whitepaper At the core of almost every college and university is a central administration system that maintains critical information such as class schedules, student information and grades. Schools like Ouachita Baptist University in Arkadelphia, AR, rely...
[13 Oct 2006]
whitepaper By way of introduction to these facilities, this paper will focus on archiving files on a single-user system. Tar" is an abbreviation of 'T'ape 'ar'chiver; it was originally written for backup onto magnetic tape.
[11 Oct 2006]
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