aspects terminal 5
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Tech not to blame for Terminal 5 fiasco
News The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a lack of staff familiarisation with new facilities and processes, rather than technology issues. Video: Heathrow Terminal 5 uncovered [08 May 2008]
Paul Coby
AS Profile Over the past year, Coby has been working on the tech infrastructure behind the massive new Terminal 5 at London's Heathrow Airport, which BA will occupy from spring 2008. All aspects of T5, including customer check-in and baggage, will be handled... [12 Oct 2007]
Paul Coby
CIO Profile The next challenge for Coby and BA is streamlining the back-office systems and the massive new Terminal 5 at London's Heathrow Airport, which BA will occupy from spring 2008. All aspects of T5, including customer check-in and baggage, will be... [06 Jun 2007]
CIO Forum: How IT helped turn around BA
News It's a major undertaking for IT, with all aspects of the terminal - including customer check-in and baggage - to be handled by new state-of-the-art systems. The "next big thing" on Coby's agenda these days is the Terminal 5 development at London's... [27 Sep 2005]
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