association
Best Practices for Translating Customer Satisfaction into Revenue
White Paper Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction. Today's support... [09 Nov 2009]
Who do you trust when you're spending your IT budget?
News According to a survey by industry watchers Pierre Audoin Consultants and the IT Services Marketing Association (ITSMA), CIOs and other business execs most trust their colleagues and peers for advice on which products to... [28 Oct 2009]
Amazon's Kindle ignites legal upheaval
Comment However, Google was sued in 2005 by the Authors Guild and the Association of American Publishers. And that will keep the lawyers plenty busy, says Callum Sinclair. The internet, as the daddy of all disruptive... [27 Oct 2009]
Troops in Afghanistan to get gadget gifts
News Military charity SSAFA Forces Help (Soldiers, Sailors, Airmen and Families Association) will administer the Operational Welfare Fund, which is sponsored by Littlewoods and Woolworths.co.uk in conjunction with the Daily... [15 Oct 2009]
RFID-Integrated Technologies for Infection Control: Background and Technology Comparison on Key Adoption Considerations
White Paper The first part of this whitepaper will provide background information from the CDC on the prevalence of healthcare-associated infections (HAIs), and briefly summarize the position paper by the Association for... [14 Oct 2009]
Compliance: SEC 17a-4/NASD 3010/3110
White Paper NASD 3010/3110 are part of comprehensive regulations enacted and enforced by the National Association of Securities Dealers on behalf of more than 5,000 registered financial institutions and investment funds. [09 Oct 2009]
A Case Study in Testing a Network Security Algorithm
White Paper Several difficulties arise when testing network security algorithms. First, using network data captured at a router does not guarantee that any instances of the security event of interest will be captured. [05 Oct 2009]
Your Browser Wears No Clothes: Why Fully Patched Browsers Remain Vulnerable
White Paper As users of technology, it has been taught that the Internet is not always a safe place but that it can protect ourselves by patching and hardening systems. While patch management and system hardening have long been the basics for... [05 Oct 2009]
Delegating Network Security With More Information
White Paper Network security is gravitating towards more centralized control. Strong centralization places a heavy burden on the administrator who has to manage complex security policies and be able to adapt to users' requests. [04 Oct 2009]
Cryptographic Strength of SSL/TLS Servers: Current and Recent Practices
White Paper The Secure Socket Layer (SSL) and its variant, Transport Layer Security (TLS), are used toward ensuring server security. This paper characterizes the cryptographic strength of public servers running SSL/TLS. [04 Oct 2009]
Your Botnet Is My Botnet: Analysis of a Botnet Takeover
White Paper Botnets, networks of malware-infected machines that are controlled by an adversary, are the root cause of a large number of security problems on the Internet. A particularly sophisticated and insidious type of bot is Torpig, a malware... [02 Oct 2009]
PKWARE Case Study: Banking Institution #3
White Paper The company is a division of a large international trade association for institutions that deliver payment services to customers, ensuring that all payments are secure and reliable. The division is responsible for the... [30 Sep 2009]
R.B.F.A. Scores High Points on Security Thanks to VASCO's Digipass GO1 and VACMAN Controller
White Paper It is a non-profit association that was founded in 1895 and has now about 2000 football clubs and 422 000 members. The R.B.F.A.represents all football clubs of Belgium. The challenge was that users should be able to use... [30 Sep 2009]
IJZA Secures Electronic Files in the Youth Care Sector With IDENTIKEY and DIGIPASS
White Paper IJZA is a cooperative association founded on January 1st, 2006 and manages the client registration system IJZA. IJZA allows youth care professionals to build up an electronic file that follows and supports the client's... [30 Sep 2009]
Facebook adds Nielsen to friends for ads
News It will use opt-in polls on Facebook's home page to gauge user sentiment around advertisements, measuring "aided awareness, ad recall, message association, brand favourability, and purchase consideration", according to... [22 Sep 2009]