assyst
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assyst Enterprise at the British Library Software Solution & Implementation Excellence
White Paper They selected assyst Enterprise as being the best solution in all key areas; technology, ease of use and confidence in the supplier to deliver the solution within given timescales.assyst Enterprise was... [03 Jul 2008]
Getting on Track With assyst
White Paper It became clear that a full IT service management solution for the helpdesk was required.assyst offers a lifecycle approach to ITSM through the integration of all IT Infrastructure Library (ITIL) processes in a single... [03 Jul 2008]
Rebus Software Chooses assyst for Integrated IT Service
White Paper Axios developed and implemented assyst, a multifaceted software solution, the core purpose of which is to, help businesses manage and support their IT infrastructure in a more efficient manner. Axios Systems focuses... [03 Jul 2008]
T-Mobile (Formerly One 2 One) Dials in to assyst
White Paper One 2 One chose assyst from Axios Systems.assyst is the vehicle for One 2 One to ensure that support personnel focus on problems and do not lose sight of investigating the root cause issues. One 2 One's... [03 Jul 2008]
Axios Operates Well Within the Law at Norton Rose
White Paper Now, using the assyst IT service management system from Axios Systems, the company is looking to improve on that figure and achieve more effective process and asset management into the bargain. The Norton Rose IT service... [03 Jul 2008]
Education Department Leads Master Class in Best Practice
White Paper Based on Axios Systems' assyst solution, it is helping the Council provide Best Value and follow Best Practice, and gather vital information on Key Performance Indicators. One of the main reasons the Education Department... [03 Jul 2008]
Service Management Boosts Book Firm's Volumes
White Paper Just by glancing at a chart generated from assyst, Publica Data staff can tell where the critical points are - for instance, how many callbacks a service department has received from customers after problems have been... [03 Jul 2008]
Making IT Tick Quicker Under the Liver Clock
White Paper Two products were short listed - assyst from Axios Systems and Red Box from Fox IT.assyst was selected because of its ease of use, features, reporting facilities, support and strength of its existing... [03 Jul 2008]
The Forestry Commission Logs on to assystNET
White Paper In the late 1980s, it became one of the first customers of Axios, now a world leader in IT Help Desk and Service Management software, and will shortly upgrade to the latest version of its flagship assyst solution. [03 Jul 2008]
Orange Rings the Changes to Keep Its Future Bright
White Paper Orange's choice of software was Axios Systems' assyst, which replaced an Incident Management Help Desk 'trouble ticket' tool from Touchpaper and a paper-based Change Management system. Orange Communications SA already... [03 Jul 2008]
Axios Systems Case Study: Unipart
White Paper The system - assyst from Axios Systems - is also proving to be an invaluable staff progression tool by helping staff to use the knowledge gained in the Help Desk area to good effect in other company departments. [03 Jul 2008]
assyst Drives Canadian Tire's IT Service Transformation
White Paper The key driver that helped them realize this integration is assyst - a leading ITIL-based Help Desk and IT Service Management solution. A large and diverse organization with multiple Help Desks, Canadian Tire looked to... [03 Jul 2008]
assyst Puts Head Teachers Top of the Class for IT
White Paper To power this programme, Dundee City Council use assyst from Axios Systems - the world's leading IT Service Management solution.assyst has been developed from inception according to the guidelines of the... [03 Jul 2008]
Vendor Choice no Accident for Europe's Top Vehicle Tester
White Paper The organisation's services can literally mean the difference between life and death so its computer systems must be the best - which is why it chose assyst. Each year, Stuttgart-based DEKRA Automobil GmbH tests around... [03 Jul 2008]
Council Riding High as IT Campaign Leaves Its Mark
White Paper It chose assyst with the knowledge in mind that it was so much more than a help desk tool and it was out-of-the-box. An IT Service Management Improvement Programme has made its mark on East Riding of Yorkshire Council,... [03 Jul 2008]
