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Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment

whitepaper The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard to ignore. That shift probably is visible in one's business. Perhaps one's company's leaders are committed to doing their part...

Tags: call center - contact

[15 May 2008]

Motivate Service Professionals to Get Wow Performance

whitepaper Splitting an atom might be easier than rallying an entire organization to wow customers. The only thing harder than delivering excellent customer service consistently is motivating someone else to do so.

Tags: customer support services

[02 May 2008]

Does the ZX Spectrum deserve its crown?

News And George Reywer from Newcastle-Upon-Tyne asked "what about the Acorn Atom? Amstrad or Spectrum? Commodore 64 or Acorn Electron? silicon.com readers have posted a flurry of comments around a poll we ran recently asking the question, what was your...

Tags: c64, computer, zx spectrum

[30 Apr 2008]

Manufacturer Gains Time, Money, and Peace of Mind with Microsoft Server Solution

whitepaper When new owners took over the reins at Atom Jet Industries, they realized that they needed to update the company's IT systems in order to remain competitive, increase productivity, and minimize operating costs.

Tags: upgrades and migration, xp, microsoft windows, productivity

[10 Apr 2008]

Consolidating Networks Using Cisco Any Transport over MPLS

whitepaper The Cisco Any Transport over MPLS (AToM) solution leverages Multi-protocol Label Switching (MPLS) core networks to build and maximize Layer 2 and 3 service revenues by consolidating networks on the industry's leading multi-service platform, the...

Tags: mpls, revenues, multi, mpls

[10 Apr 2008]

Intel registers second-gen Classmate

News She said: "A version with the Atom will be delivered in a time-to-market fashion," referring to Intel's recently launched ultra-low-power x86 platform. Intel has launched its second-generation Classmate PC at the Intel Developer Forum in Shanghai.

Tags: low cost laptop, classmate, intel

[04 Apr 2008]

Intel: Say hello to the Atom family…

News Intel has announced it has chosen the name "Atom" for a new family of ultra-small chips. The Atom moniker will be applied to a family of chips with two members that are expected to be released later this quarter.

Tags: intel, atom, chips, family

[03 Mar 2008]

Web 2.0 threat looms

Comment Mash-ups, for example, pull different sources of information into a single dynamic web page using simple protocols such as Atom and RSS. They can however be a major security headache if the third-party source is compromised, because RSS and Atom...

Tags: malware, social networking, security, web 2.0

[26 Nov 2007]

XML Hacks: Validate RSS and Atom Documents

whitepaper One can check RSS 0.91, RSS 1.0, RSS 2.0, and Atom documents online using Mark Pilgrim and Sam Ruby's Feed Validator (http://feedvalidator.org). This paper will use Feed Validator to check an RSS or Atom document.

Tags: xml, check, .net, box

[10 Oct 2007]

Developing Feeds With RSS and Atom: RSS 2.0

whitepaper This paper describes the RSS 2.0 specification in detail, how it works, and how it is created. It also explores RSS 2.0 predecessors - the largely compatible 0.91 and 0.92 specifications - and how they relate and can be converted to the latest...

[10 Oct 2007]

Developing Feeds With RSS and Atom: RSS 2.0

whitepaper This paper describes the RSS 2.0 specification in detail, how it works, and how it is created. It also explores RSS 2.0 predecessors - the largely compatible 0.91 and 0.92 specifications - and how they relate and can be converted to the latest...

Tags: web content management, rss, history, document

[10 Oct 2007]

The New Bloglines Web Services

whitepaper The Bloglines Web Services make it very easy for developers to use RSS and Atom content for many purposes, and the services will also ease the traffic pileup that aggregators are beginning to cause for many large RSS/Atom publishers.

Tags: rss, atom, traffic, developers

[13 Sep 2007]

The New Bloglines Web Services

whitepaper The Bloglines Web Services make it very easy for developers to use RSS and Atom content for many purposes, and the services will also ease the traffic pileup that aggregators are beginning to cause for many large RSS/Atom publishers.

Tags: xml, rss, atom, traffic

[13 Sep 2007]

Atomic storage to shrink your PC?

News If a substance is anisotrophic and the orientation of the substance can be controlled, then the atom's orientation - the theory goes - can come to represent the ones and zeros of digital computing. Researchers have made single atom switches before...

Tags: ibm, storage, atom

[31 Aug 2007]

Nanotechnology: The Coming Revolution in Manufacturing

whitepaper The limit of precision is the ability to get every atom where we want it. For centuries manufacturing methods have gotten more precise, less expensive, and more flexible. In the next few decades, we will approach the limits of these trends.

Tags: nanotechnology, limits, energy, flexibility

[22 Jun 2007]

MPLS AToM - Ethernet Over MPLS

whitepaper This feature is part of the Any Transport over MPLS (AToM) product set. This paper describes the Ethernet over MultiProtocol Label Switching (MPLS) feature, which transports Layer 2 VLAN packets across an MPLS backbone.

Tags: ethernet, ethernet, mpls, multiprotocol label switching

[09 Jun 2007]

Photos of the month - May 2007

Photo The world's most powerful atom smasher - the Large Hadron Collider (LHC) - will be turned on this November and is expected to produce roughly 15 million gigabytes of experimental data every year. A man-in-a-van approach may not seem like the most...

Tags: second life, grid

[30 May 2007]

Photos: The super-brain behind the particle smasher

Photo To make sense of all this information, Cern - the European centre for particle physics near Geneva which is building the collider - has put together a global grid to make sure the data is accessible to the 5,000 scientists around the world wanting...

Tags: large hadron collider, grid, particle , lhc

[21 May 2007]

Reading the News With Sun's RSS Utilities

whitepaper ATOM is another standard that can also be used to produce feeds. Sun's RSS utilities were created by Rodrigo Oliveira under contract from Sun as a simple JSP tag library for the manipulation of RSS. RSS stands for "Really Simple Syndication" and is...

Tags: rss, feeds, distribution, library

[28 Nov 2006]

Taking a Tour of ROME

whitepaper The ROME in question is a Java library that provides a single interface to web syndication feeds while abstracting the differences between RSS and Atom. ROME version 0.8 contains many bug fixes and support for Atom 1.0.

Tags: library, rome, atom, objects

[14 Nov 2006]

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