Track record in resolving enterprise
performance, reliability and other production issues. Drive consistent standards and processes to improve ...
These issues
may arise from, but not limited to, the following areas: performance management process, root cause analysis studies, service request ...
Within a budgetary framework, takes management responsibility for a complete Service Delivery where the measure of success depends on achieving ...
This is a role for a very strong Oracle DBA used to dealing with urgent support issues and performance tuning of highly transactional Oracle 9i-10g ...
You will be able to provide problem/change management, and support on Cisco Call Manager (5.x), Cisco Unity
and CTI Proteus Call Logging, in addition ...