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Toronto Airport Meets ITIL Standards and Takes Support Levels, Change Management to New Heights With HEAT
White Paper With the increasing demands, the airport needed a centralized way to track all IT incidents and requests for change to ensure nonstop service to its customers and uninterrupted progress on the new terminal. [12 Jun 2009]
Dublin Airport Authority Transforms Financial Efficiency With Integrated Treasury Management
White Paper Dublin Airport Authority wanted to manage a US$1.3 billion loan, US$1.0 billion deposit, and US$0.7 billion swap portfolios and automate the administration of debt and inter-company simplify governance... [03 Apr 2009]
Hong Kong International Airport Engages Datacraft Experts to Keep Airport Systems in Peak Condition
White Paper The Airport Authority Hong Kong (AA) needs the dedicated on-site presence of an expert IT team to ensure the airport's critical IT backbone is available 24x7x365 days. The smooth... [01 Apr 2009]
IT Analysis - Terminal Decline at Heathrow - Failing IT or Management Failing?
White Paper This month's debacle was the British Airways' / British Airport Authority's flagship, £4.3billion development of Heathrow's Terminal 5. Big news, a state of the art, high tech system aimed at saving... [01 Mar 2009]
Airport's Common Use Model Relies on Modular Switches
White Paper The extraordinary vision of the Greater Toronto Airports Authority (GTAA) has transformed Toronto Pearson International Airport into one of the most technologically advanced airports in the world. One of... [04 Nov 2008]
iPhone ad banned over 'all internet' claim
News The 'what's the quickest way to the airport' part? The Advertising Standards Authority (ASA) has banned an ad for the iPhone which promised users access to "all parts of the internet" on their Apple device. [27 Aug 2008]
Firefox extension to protect from wireless hacks
News But, an unlucky user in an airport or some convention where there happened to be a bad guy [lurking on the network] would definitely be vulnerable. It also is designed to assure surfers when they visit sites that are... [27 Aug 2008]
How Continental Airlines and OMNI Security Were Able to Provide Real-Time Digital Images to a Central Control Center for Security and Surveillance at Newark International Airport
White Paper Besides increasing security, the airport authority has eliminated recurring costs. Continental Airlines employees at Newark International Airport were more concerned about their personal... [12 Jun 2008]
Dear silicon.com... XP lives, the femtocell 'truth', BlackBerry bashing…
Comment Editor's choice silicon.com editor Steve Ranger flags up his picks on the site this week.¦ Peter Cochrane's Blog: Airport insecurity ¦ Video Cheat Sheet: Data Breaches ¦ Photos: The Birth of Hi-Tech Britain ¦... [01 May 2008]
RFID luggage-tracking lands at Heathrow
News The British Airport Authority (BAA) will install the infrastructure on selected check-in desks around the airport. Heathrow Airport is to trial RFID technology to track... [09 Jul 2007]
Richard Rundle
CIO Profile Rundle joined BAA in 1995 and is responsible for all the IT and telecommunications across the airport management company. What they say about him: "Richard is the archetypal solid, dependable IS leader who balances... [06 Jun 2007]
Airport Authority Doubles Sign Inspection Efficiency With Mobile Solution
White Paper The Greater Toronto Airports Authority (GTAA) employs more than 1,000 people and operates Toronto Pearson International Airport, Canada's largest. Tightened government guidelines prompted GTAA to devise... [22 May 2007]
Photos: Biometric security comes to Heathrow
Photo While the British Airports Authority claims the system could help passengers avoid long queues at the airport, they still have to queue up with everyone else at the usual security check... [06 Dec 2006]
30 tips for better business travel
Comment I usually carry a variety of metal things in my jacket pockets - pens, keys, coins, phone, memory stick, spectacles/cases, calculator (in wallet), business card case, etc - and I have found that, when going through... [19 Jun 2006]
CIO Jury: Do mobile technologies make us too connected?
News Gone are the good old days when you could relax with a nice drink in an airport lounge. Chris Broad, head of IS and technology, UK Atomic Energy Authority The biggest problem now is finding the downtime... [01 Jun 2006]
