avaya intelligent study
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Avaya Case Study: 9-1-1 and Beyond
White Paper The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital voice logging. IBM received the commission and partnered with Avaya for the call center ACD/PBX and... [02 Jul 2008]
Avaya Case Study: Honda Racing F1 Team
White Paper With a view to unified communications in the long term, Avaya proposed, designed and installed an Intelligent Communications solution based on secure Internet Protocol (IP) telephony. It installed the latest Avaya Communication Manager software... [02 Jul 2008]
Avaya Case Study: Kansas State University
White Paper The campus' Avaya Intelligent Communications solution is powered by Avaya Communication Manager and runs on two Avaya S8700 Servers that are additionally backed up by two Avaya Enterprise Survivable Servers (ESS), which are in place for disaster... [02 Jul 2008]
Avaya Case Study: Ampacet
White Paper Ampacet reached out to Artel Soluciones, an Avaya BusinessPartner, for help in choosing the right Avaya Intelligent Communications solution for its two locations in Argentina. Ampacet is the world's leading volume provider of color and additive... [11 Jun 2008]
Avaya Case Study: AES Eletropaulo
White Paper The Avaya Consultant and Systems Integration (CSI) team based in Brazil worked jointly with the AES Eletropaulo Software Development Center and Call Center teams to design and implement a customized Intelligent Communications solution featuring an... [11 Jun 2008]
Avaya Case Study: New York Media
White Paper The company's Avaya BusinessPartner brought an RFP-compliant Intelligent Communications solution consisting of two Avaya 8710 servers for redundancy, running Avaya's award-winning Communication Manager with Avaya INTUITY AUDIX providing messaging... [11 Jun 2008]
Avaya Case Study: Wireless Facilities
White Paper As a solution WFI chose Avaya for its leadership in intelligent communications. Wireless Facilities (WFI) is a leading independent provider of systems engineering, end-to-end network services and technical outsourcing for the world's largest... [08 May 2007]
Avaya Case Study: Wolf, Greenfield & Sacks
White Paper As a solution WG&S is leveraging Avaya Modular Messaging for its deployment of intelligent communications. Prior to installing the Avaya solution, WG&S was relying on a 12-year old Nortel switch and voice mail system that was quickly becoming... [08 May 2007]
Avaya Case Study: T-Com Croatia
White Paper T-Com Croatia chose an Avaya Call Center Solution to outfit its three call centers. As it sought to upgrade its communications, the company knew deployment of intelligent communications would give it a competitive edge. [08 May 2007]
Avaya Case Study: TeleResurs
White Paper As a solution TeleResurs chose Avaya IP Telephony featuring Avaya Communication Manager software to deliver the features and functionality it desired. TeleResurs needed to use the most reliable and intelligent contact center infrastructure and... [08 May 2007]
Avaya Case Study: SBLI USA
White Paper As a solution SBLI chose an Avaya Solution with components that would satisfy its current needs for intelligent communications. SBLI USA Mutual Life Insurance Company, Inc.a financial services company with roots dating back over 65 years... [28 Apr 2007]
Avaya Case Study: Sprint Recycling
White Paper As a solution Sprint turned to Avaya for an intelligent communications solution appropriately sized for its small business, yet robust enough to handle current and future needs. Born and bred in the streets of New York - with over 25 years industry... [28 Apr 2007]
Avaya Case Study: Office Partners
White Paper As a solution Office Partners chose the path to Avaya Intelligent Communications by leveraging Avaya Communication Software running on an Avaya DEFINITY Server with Avaya Modular Messaging. Office Partners (formerly Broadway Suites) in Boulder... [27 Apr 2007]
Avaya Case Study: RCI International
White Paper As a solution RCI International implemented an Avaya Call Management system with an Avaya Automatic Call Distributor. RCI International needed an intelligent telephony solution that would allow its contact center staff to effectively respond to an... [27 Apr 2007]
Avaya Case Study: Fresno Unified School District
White Paper As a solution the school chose an Avaya IP Telephony solution featuring Avaya Communication Manager software that links approximately 64 schools across the district on a centrally managed, intelligent IP-based telephony system. [18 Apr 2007]
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