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The dawn of unified communications
Comment These include Avaya's Unified Communications range and the Alcatel-Lucent's Converged Telephony Server, which given their background, tend to be strong on the voice side and weaker when it comes to IP... [19 Mar 2009]
Avaya IP Telephony Solutions Enable Rakuten Inc. to Soar to New Heights in Business
White Paper As a solution the company chose to implement Avaya Communication Manager Software onto the network and installing over 1,400 Avaya 4620 IP telephones, Rakuten was able to optimize their... [30 Jan 2009]
Avaya Case Study: Mindwave Research, Inc.
White Paper Mindwave Research chose to move in the direction of Unified Communications by establishing Avaya IP Office and Microsoft Office Communicator as their comprehensive... [10 Dec 2008]
CNIPA Chooses Avaya to Innovate Its Communications
White Paper CNIPA implemented the Avaya IP telephony and unified messaging solutions in order to strengthen communication methods for its 250 telephone users at its head office in Rome. The Italian... [10 Dec 2008]
Unified Communications Capabilities From Avaya Have Enabled Spraylat Corp. to Enhance Customer Service, Save Money, and Improve Productivity
White Paper It was powered by Avaya IP Office 500. Working with an Avaya Authorized Business Partner, Spraylat deployed an Intelligent Communications solution that was established... [04 Nov 2008]
Club Tourism International Inc. Optimizes Travel Business by Connecting Centers Nationwide With Avaya IP Telephony
White Paper Club Tourism utilizes the Avaya IP Telephony system. The Avaya Call Management System (CMS) was deployed to process important call statistics. In addition, centralized management via... [04 Nov 2008]
Driver's License Agency Connects Offices for Better Service With Avaya IP Telephony Solution
White Paper Based on the test results, DLA chose Avaya IP Telephony Solution for its ease of implementation and ability to address the weaknesses of the existing VoIP system. Driver's License Agency (DLA) wanted to... [04 Nov 2008]
Yo!Sushi going all IP
Case Study The company looked at two IP telephony offerings - one from Avaya and one from Swyx - and settled on Swyx's system which is based on software licences, rather than hardware, and which offered the company... [15 Sep 2008]
Cyberpath Power-Over-Ethernet Switching With Avaya IP Office
White Paper Avaya's IP Office fills the gap between yesterday's circuit switched PBXs and Key Systems and the IP-only solutions of tomorrow by meeting the total... [11 Sep 2008]
TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
White Paper This webcast discusses interoperability scenarios for various PBX manufacturers like Avaya, Cisco, Mitel, and Siemens. If so, join this webcast to get the information needed to deploy Microsoft Office... [03 Jul 2008]
Avaya IP Contact Center Delivers Clearest Image of Olympus Korea's Commitment to Customer Service
White Paper Olympus chose an Avaya IP Contact Center Solution based on Avaya IP Office, Avaya Compact Contact Center application and... [02 Jul 2008]
Avaya Case Study: GrandSouth Bank
White Paper The Avaya IP Office solution offered the right features at the right price, while the support offer from the Avaya SMB Expert BusinessPartner provided the highest... [02 Jul 2008]
Avaya Case Study: HomeNet, Inc.
White Paper The company deployed Avaya IP Office solution. Operating in the southeastern Pennsylvania region since 1995, HomeNet, Inc.provides comprehensive computer and network services as well as... [02 Jul 2008]
Avaya Case Study: Association of Accounting Technicians
White Paper AAT installed Avaya IP Office 412 system at a new location to which AAT moved in London. The Association of Accounting Technicians (AAT), established in 1980, is a United Kingdom-based... [02 Jul 2008]
Avaya Case Study: Atento Argentina
White Paper Atento Argentina deployed an Avaya S8720 Communications Server with over 1,500 IP agent licenses featuring Avaya Communication Manager software in its office located in... [02 Jul 2008]
