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avaya ip telephony solution

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Why the Boston Red Sox Champions Chose IP Telephony

whitepaper The Boston Red Sox implemented an Avaya IP Telephony solution to cut costs and increase productivity. Their Avaya mobility solution allows the team to stay connected when on the road, and an Avaya contact center solutions help manage record ticket...

Tags: avaya ip telephony, contact, implemented, mobility

[12 Dec 2007]

Why the Boston Red Sox Champions Chose IP Telephony

whitepaper The Boston Red Sox implemented an Avaya IP Telephony solution to cut costs and increase productivity. Their Avaya mobility solution allows the team to stay connected when on the road, and an Avaya contact center solutions help manage record ticket...

Tags: telephony systems - pbx, avaya ip telephony, record, productivity

[12 Dec 2007]

The Decision to Deploy Hosted IP Telephony

whitepaper Far from being forced into a one-size-fits-all solution, businesses now have a choice in how best to implement IP Telephony. The popularity of IP Telephony is growing steadily as an increasing number of companies realize the cost savings and...

Tags: telephony, ip telephony, cost savings, productivity

[12 Dec 2007]

The Decision to Deploy Hosted IP Telephony

whitepaper Far from being forced into a one-size-fits-all solution, businesses now have a choice in how best to implement IP Telephony. The popularity of IP Telephony is growing steadily as an increasing number of companies realize the cost savings and...

Tags: telephony, ip telephony, cost savings, enhanced

[12 Dec 2007]

IDC Perspectives on Migrating to IP Telephony

whitepaper IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this technology fulfill its destiny as the solution of choice for...

Tags: business process, voice, continues, deployment

[12 Dec 2007]

IDC Perspectives on Migrating to IP Telephony

whitepaper IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this technology fulfill its destiny as the solution of choice for...

Tags: deployment, continues, voice, environments

[12 Dec 2007]

Avaya Case Study: Vitro

whitepaper As a solution Vitro installed an Avaya IP Telephony solution that unified communications into a single network for both voice and data. This new IP telephony solution enables employees at all Vitro locations throughout Mexico to easily contact each...

Tags: voip - ip telephony, voice, telephony, ip telephony

[09 Dec 2007]

Avaya Case Study: Leonard, Street and Deinard

whitepaper As a solution the firm chose an Avaya solution to meet its needs and the support of Avaya Global Services to provide ongoing maintenance. Avaya Modular Messaging and Unified Communications Center will afford the firm's attorneys greater mobility...

Tags: voip - ip telephony, mobility, messaging, avaya

[09 Dec 2007]

Avaya ExpertNet VoIP Assessment Tool, Realized Through IP Telephony Deployment at Avaya

whitepaper That's why Avaya Global Services and Avaya Labs joined forces to create a comprehensive tool to assess the readiness of an enterprise's network before deployment of an IP telephony solution: the Avaya ExpertNet VoIP Assessment Tool.

Tags: diagnostics and analysis, avaya, tool, deployment

[31 Jul 2007]

Avaya Case Study: World Access Service Corp.

whitepaper World Access chose an Avaya IP Telephony Solution with an Avaya Contact Center Solution powered by the Avaya S8700 Media Server running Avaya Communications Manager. The company wanted a clear but controlled migration to IP Telephony, in order to...

Tags: voip - ip telephony, insurance, avaya, telephony

[08 May 2007]

World Leader in Floor Coverings Improves Performance With Avaya IP Office Solution

whitepaper As a solution Tarkett Sommer implemented an Avaya IP Office solution equipped with Avaya Phone Manager Pro. The company wanted to install a reliable, scalable telephony solution to improve customer service, increase staff productivity and lower costs.

Tags: voip - ip telephony, avaya, avaya ip office, sommer

[08 May 2007]

Avaya Case Study: Sutherland Global Services

whitepaper As a solution SGS deployed an Avaya IP Telephony Solution with an Avaya S8700 Media Server running Avaya Communication Manager for 4,000 IP stations off its U.S.based server and 2,000 IP stations off its India-based server.

Tags: voip - ip telephony, avaya, stations, business process outsourcing

[08 May 2007]

Avaya Case Study: T.Y. Lin International

whitepaper Lin is looking forward to having all their offices connected by end of 2007 with the help of the following applications and services - Avaya Communication Manager-S8500, Avaya G350 Media Gateway and the G700 Media Gateway and S8300LSP's, Avaya...

Tags: voip - ip telephony, messaging, offices, engineering

[08 May 2007]

Avaya Case Study: TeleResurs

whitepaper As a solution TeleResurs chose Avaya IP Telephony featuring Avaya Communication Manager software to deliver the features and functionality it desired. TeleResurs is a Swedish company within the Resurs Holdings AB group, which also includes a...

Tags: voice mail, avaya, avaya communication manager, avaya ip telephony

[08 May 2007]

Avaya Case Study: University of Washington

whitepaper As a solution the University of Washington selected an Avaya IP Telephony Solution. The university wanted to adopt advanced technologies such as voice-over-IP (VoIP) to seamlessly integrate the University's voice and data network would increase...

Tags: voip - ip telephony, voice, washington, education

[08 May 2007]

Avaya Case Study: Tiger Direct

whitepaper As a solution Tiger Direct chose an Avaya Contact Center Solution based on IP Telephony that connects agents and staff in all locations while providing for reliable and productive remote agents. Tiger Direct was established to serve the needs of...

Tags: voip - ip telephony, customer service, locations, agents

[08 May 2007]

Avaya Hospitality Communications Solution Makes Wynn Las Vegas Guests Big Time Winners

whitepaper As a solution the hotel deployed Intelligent Communications solution from Extreme Networks and Avaya supports data and IP Telephony-based business communications applications. The hotel wanted to create a hospitality communications solution that...

Tags: voip - ip telephony, ip telephony, hotel, vegas

[08 May 2007]

Avaya Case Study: University of Wisconsin Stevens Point

whitepaper A complete migration and upgrade of the existing Avaya solution, which includes feature-rich applications powered by Avaya Communication Manager. The university wanted to future proof its network by providing room for growth, centralize and...

Tags: voip - ip telephony, avaya, wisconsin, avaya communication manager

[08 May 2007]

Avaya Case Study: University of Southern Mississippi

whitepaper The University opted for a complete migration and upgrade of the existing Avaya solution, which includes feature-rich applications powered by Avaya Communication Manager. The goals were to future-proof its network by providing room for growth...

Tags: voip - ip telephony, avaya, avaya communication manager, telephony

[08 May 2007]

Avaya Case Study: Telefutura

whitepaper Telefutura wanted a platform that would enable its contact centers to take full advantage of Internet Protocol (IP) telephony, so that it could maximize efficiency and deliver high value to its customers.

Tags: voip - ip telephony, contact, centers, networking

[08 May 2007]

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