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whitepaper Read this Forrester Research composite multi-company case study on the Total Economic Impact of Avaya IPT Branch Solutions for an illustration of the financial impact of moving towards IP Telephony within a branch environment.
[05 May 2008]
whitepaper Avaya provides a framework you can use for building a multi-site IP-enabled contact center. Implementing a multi-site IP contact center requires the right technology, business processes and partner. Success depends upon a well-defined...
[05 May 2008]
whitepaper It also provides case studies of organizations who have documented savings from implementing various Avaya branch solutions. This paper provides a methodology for analyzing different VoIP vendor's solutions so that they have a complete view of...
[05 May 2008]
whitepaper If your business finds itself with one or more aging digital PBXs, you are facing the challenge of deciding when a migration to a new telephony environment makes sense for your specific business situation and objectives.
[05 May 2008]
whitepaper VoIP clearly is a critical and common application at the vast majority of organizations. As companies start or continue their VoIP deployments, they must consider each vendor's price relative to the others', as well as total cost of ownership.
[05 May 2008]
whitepaper This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via your contact center. IP is a critical enabler for multisite contact centers, providing the underlying technology that lets you cost...
[05 May 2008]
whitepaper This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The Enterprise IP PBX market is rapidly changing to...
[24 Apr 2008]
whitepaper In it you will learn everything you need to know to evaluate competing offers from both established vendors like Cisco, Nortel and Avaya, and cutting edge vendors like Shoretel and Fonality. The typical reasons for upgrading to an IP PBX system for...
[24 Apr 2008]
whitepaper The IT team spent eight months reviewing solutions from Avaya, Cisco, IP Centrex (a hosted solution), and ShoreTel. Darby Bank & Trust deployed ShoreTel to eight locations with 160 IP 530 telephones. Darby Bank was faced with an outdated Nortel PBX...
[02 Apr 2008]
whitepaper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. When Liberty Hardware embarked on an initiative...
[02 Apr 2008]
whitepaper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. When Liberty Hardware embarked on an initiative...
[02 Apr 2008]
whitepaper The paper explains why the largest internal medicine practice in Raleigh, NC needed to enhance its voice capabilities, and outlines the reasons why the group is so delighted with ShoreTel's IP-based phone system, which is simple to use, affordable...
[02 Apr 2008]
whitepaper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements.
[02 Apr 2008]
whitepaper The results include: ShoreTel awarded "easiest-to-Use IP-PBX, Large Systems" in open competition with Cisco, Avaya and others; ShoreTel's Call Manager desktop software simplifies end-user access to telephony functions - placing calls, scanning...
[02 Apr 2008]
whitepaper Avaya's mid market solutions help fulfill the promise of the 21st century communications architecture that productivity enabling functionality can be enjoyed by businesses of all sizes. Much like impact of eBusiness on the Web had on the...
[23 Jan 2008]
whitepaper The company sent out a request for proposals (RFP) for the installation of an IP communications solution to 13 vendors and evaluated bids or conducted demonstrations with all vendors including Cisco Systems, Avaya, and Nortel.
[10 Jan 2008]
whitepaper The AutoQoS features provide QoS service for the Avaya S87xx Series servers running Avaya Communication Manager software and the Avaya IP Telephones using a Cisco network infrastructure. These Application Notes also apply to other Avaya Servers...
[08 Jan 2008]
whitepaper These Application Notes describe the configuration steps required to connect Polycom SoundPoint IP 550 SIP telephones to a SIP infrastructure consisting of an Avaya SIP Enablement Services (SES) server and an Avaya S8300 Server with Avaya G700...
[08 Jan 2008]
whitepaper Avaya one-X Mobile for Nokia S60 mobile phones lets workers put their office phone in their pocket. The solution equips Nokia S60 enterprise smart phones with access to Avaya's flagship Avaya Communication Manager Software, enabling users to be...
[08 Jan 2008]
whitepaper The paper explains why the largest internal medicine practice in Raleigh, NC needed to enhance its voice capabilities, and outlines the reasons why the group is so delighted with ShoreTel's IP-based phone system, which is simple to use, affordable...
[03 Jan 2008]
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