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Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

whitepaper This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The Enterprise IP PBX market is rapidly changing to...

Tags: voip - ip telephony, phone, pbx, ip pbx

[24 Apr 2008]

Enterprise IP PBX Buyers Guide: Features and Services That Matter

whitepaper This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. The typical reasons for upgrading to an IP PBX system for any enterprise or divisional group...

Tags: voip - ip telephony, voip, pbx, ip pbx

[24 Apr 2008]

Opening the Door to VoIP--and More Effective Phone Communications

whitepaper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements.

Tags: communicate, learn, consultants, manufacturing

[02 Apr 2008]

Darby Bank & Trust Lowers Costs With ShoreTel VoIP

whitepaper Darby Bank was faced with an outdated Nortel PBX that it was quickly outgrowing. The IT team spent eight months reviewing solutions from Avaya, Cisco, IP Centrex (a hosted solution), and ShoreTel. Darby Bank & Trust deployed ShoreTel to eight...

Tags: access technologies, bank, shoretel, nortel

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not scale to support the company's tremendous growth. After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and...

Tags: voip, music, scale, deployment

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not scale to support the company's tremendous growth. After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and...

Tags: telecom services, voip, evaluating, music

[02 Apr 2008]

Miercom Lab Testing Summary Report: IP-PBX Large Systems

whitepaper The results include: ShoreTel awarded "easiest-to-Use IP-PBX, Large Systems" in open competition with Cisco, Avaya and others; ShoreTel's Call Manager desktop software simplifies end-user access to telephony functions - placing calls, scanning...

Tags: end user, administration, cisco, desktop

[02 Apr 2008]

Opening the Door to VoIP--and More Effective Phone Communications

whitepaper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements.

Tags: voip, realized, nortel, avaya

[03 Jan 2008]

Miercom Lab Testing Summary Report: IP-PBX Large Systems

whitepaper The results include: ShoreTel awarded "easiest-to-Use IP-PBX, Large Systems" in open competition with Cisco, Avaya and others; ShoreTel's Call Manager desktop software simplifies end-user access to telephony functions - placing calls, scanning...

Tags: details, modules, gateway, functions

[03 Jan 2008]

What You Need to Know Before Deploying VoIP

whitepaper After crunching the numbers and weighing the benefits and risks, you've decided to swap out your old PBX for a VoIP system. Note: This premium editorial content is underwritten by Avaya. Now comes the hard part: designing and deploying a solution...

Tags: telephony systems - pbx, voip, roi, roll

[12 Dec 2007]

What You Need to Know Before Deploying VoIP

whitepaper After crunching the numbers and weighing the benefits and risks, you've decided to swap out your old PBX for a VoIP system. Note: This premium editorial content is underwritten by Avaya. Now comes the hard part: designing and deploying a solution...

Tags: voip, roll, avaya, risks

[12 Dec 2007]

Nu-Vision Technologies Unifies Building Supply Retail Stores With Cisco Unified Communications

whitepaper Its existing Avaya Private Branch eXchange (PBX) phone system was operating at the company's two primary locations in Riverhead, and each store and warehouse had its own Avaya system. For more than 50 years Riverhead Building Supply has provided...

Tags: unified communications, supply, avaya, locations

[09 Dec 2007]

2004 USA PBX Market Review: IP Telephony Drives PBX Market Resurgence

whitepaper The PBX market turnaround of 2003 that followed three years of declining shipments can be principally attributed to several factors. An improved economy and pent-up customer demand were strong contributors to PBX system market growth after the most...

Tags: voip - ip telephony, telephony, ip telephony, shipments

[12 Jul 2007]

SCT Thailand Selects AVAYA IP Telephony Solution, Achieving Cost Reduction With Reliable Connection to More Than 20 Overseas Offices

whitepaper SCT Thailand was looking to enhance its workflow and processes and reduce its operational expenditure by upgrading its legacy PBX system and integrating telephony applications with its ERP network infrastructure system.

Tags: voip - ip telephony, media, avaya, telephony

[28 Apr 2007]

VoIP market growing "every quarter"

News Rogier Mol, senior analyst for IDC said that "every quarter" sees the number of IP PBX and IP telephone sales growing. The largest market share went to Cisco (34.2 per cent), followed by Avaya and Alcatel.

Tags: ip-pbx, pbx, europe, voip

[14 Dec 2006]

Avaya QSIG Implementation: Benefits and Applications

whitepaper Avaya (as ATandT) pioneered the concept of proprietary intelligent PBX networks more than twenty years ago, and is again leading the way for industry standard intelligent PBX network solutions by using QSIG as the basis for its own feature...

Tags: telephony systems - pbx, intelligent, pbx, concept

[09 Dec 2006]

Infoblox Case Study: Gensler

whitepaper As Gensler planned to replace is traditional PBX phone system with a Voice over IP (VoIP) system, the team realized that the current Dynamic Host Configuration Protocol (DHCP) infrastructure could not withstand the demand that will be placed on it...

Tags: voip - ip telephony, voip, avaya, lans

[11 Oct 2006]

How an Avaya Predictive Dialling System (PDS) Is Helping AMTD Improve Telemarketing Performance

whitepaper The company replaced traditional PBX system with an advanced; IP-ready Predictive Dialling System that screens out non-productive calls and provides reliability, flexibility and scalability. AMTD wanted to increase competitive advantage by...

Tags: infrastructure management, predictive, telemarketing, dialling

[07 Sep 2006]

How to Successfully Expand (Not Replace) an Existing Telephone Exchange

whitepaper An Avaya IP-PBX system was introduced into the DECIMAS' head office by Alhambra-Eidos, together with a Voice Over IP (VOIP) gateway based on components from Intel. First, the company's Public Branch Exchange (PBX) no longer met the company's...

Tags: voice, voice over ip, head office, handle

[23 Mar 2006]

Mitech Create £400,000 State of the Art Client Facility for Bowne International

whitepaper MiTech recommended a Lucent (Avaya) Definity PBX and handsets, which would provide a solution that was both future-proof and scalable. Bowne is the world's leading financial printer. When Bowne decided to move to a brand new building in Queen...

Tags: cabling, floors, networking, scalable

[16 Feb 2006]

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