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Why the Boston Red Sox Champions Chose IP Telephony

whitepaper The Boston Red Sox implemented an Avaya IP Telephony solution to cut costs and increase productivity. Their Avaya mobility solution allows the team to stay connected when on the road, and an Avaya contact center solutions help manage record ticket...

Tags: avaya ip telephony, contact, implemented, mobility

[12 Dec 2007]

Why the Boston Red Sox Champions Chose IP Telephony

whitepaper The Boston Red Sox implemented an Avaya IP Telephony solution to cut costs and increase productivity. Their Avaya mobility solution allows the team to stay connected when on the road, and an Avaya contact center solutions help manage record ticket...

Tags: telephony systems - pbx, avaya ip telephony, record, productivity

[12 Dec 2007]

The Decision to Deploy Hosted IP Telephony

whitepaper Far from being forced into a one-size-fits-all solution, businesses now have a choice in how best to implement IP Telephony. The popularity of IP Telephony is growing steadily as an increasing number of companies realize the cost savings and...

Tags: telephony, ip telephony, cost savings, productivity

[12 Dec 2007]

The Decision to Deploy Hosted IP Telephony

whitepaper Far from being forced into a one-size-fits-all solution, businesses now have a choice in how best to implement IP Telephony. The popularity of IP Telephony is growing steadily as an increasing number of companies realize the cost savings and...

Tags: telephony, ip telephony, cost savings, enhanced

[12 Dec 2007]

IDC Perspectives on Migrating to IP Telephony

whitepaper IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this technology fulfill its destiny as the solution of choice for...

Tags: business process, voice, continues, deployment

[12 Dec 2007]

IDC Perspectives on Migrating to IP Telephony

whitepaper IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this technology fulfill its destiny as the solution of choice for...

Tags: deployment, continues, voice, environments

[12 Dec 2007]

Avaya Case Study: Vitro

whitepaper As a solution Vitro installed an Avaya IP Telephony solution that unified communications into a single network for both voice and data. This new IP telephony solution enables employees at all Vitro locations throughout Mexico to easily contact each...

Tags: voip - ip telephony, voice, telephony, ip telephony

[09 Dec 2007]

Avaya Case Study: Leonard, Street and Deinard

whitepaper As a solution the firm chose an Avaya solution to meet its needs and the support of Avaya Global Services to provide ongoing maintenance. Avaya Modular Messaging and Unified Communications Center will afford the firm's attorneys greater mobility...

Tags: voip - ip telephony, mobility, messaging, avaya

[09 Dec 2007]

Seamless Mobility Solutions for the Enterprise Market

whitepaper The joint Motorola/Avaya/Proxim (MAP) standards-based Seamless Mobility enterprise telephony solution supports contiguous voice and data service to users across wireless enterprise networks and public cellular networks.

Tags: voip - ip telephony, seamless, cellular, mobility

[01 Aug 2007]

Avaya ExpertNet VoIP Assessment Tool, Realized Through IP Telephony Deployment at Avaya

whitepaper That's why Avaya Global Services and Avaya Labs joined forces to create a comprehensive tool to assess the readiness of an enterprise's network before deployment of an IP telephony solution: the Avaya ExpertNet VoIP Assessment Tool.

Tags: diagnostics and analysis, avaya, tool, deployment

[31 Jul 2007]

Avaya Case Study: World Access Service Corp.

whitepaper World Access chose an Avaya IP Telephony Solution with an Avaya Contact Center Solution powered by the Avaya S8700 Media Server running Avaya Communications Manager. The company wanted a clear but controlled migration to IP Telephony, in order to...

Tags: voip - ip telephony, insurance, avaya, telephony

[08 May 2007]

World Leader in Floor Coverings Improves Performance With Avaya IP Office Solution

whitepaper As a solution Tarkett Sommer implemented an Avaya IP Office solution equipped with Avaya Phone Manager Pro. The company wanted to install a reliable, scalable telephony solution to improve customer service, increase staff productivity and lower costs.

Tags: voip - ip telephony, avaya, avaya ip office, sommer

[08 May 2007]

Avaya Case Study: Sutherland Global Services

whitepaper As a solution SGS deployed an Avaya IP Telephony Solution with an Avaya S8700 Media Server running Avaya Communication Manager for 4,000 IP stations off its U.S.based server and 2,000 IP stations off its India-based server.

Tags: voip - ip telephony, avaya, stations, business process outsourcing

[08 May 2007]

Avaya Case Study: TeleResurs

whitepaper As a solution TeleResurs chose Avaya IP Telephony featuring Avaya Communication Manager software to deliver the features and functionality it desired. TeleResurs is a Swedish company within the Resurs Holdings AB group, which also includes a...

Tags: voice mail, avaya, avaya communication manager, avaya ip telephony

[08 May 2007]

Sutherland Asbill & Brennan Wins With Avaya Mobility Solution

whitepaper As a solution the firm moved to replace its disparate telephone systems with a cohesive Avaya telephony, messaging and mobility solution that provides centralized administration and integrated communications to enhance anytime, anywhere connectivity.

Tags: communications software, telephone, telephone systems, disparate

[08 May 2007]

Avaya Case Study: University of Washington

whitepaper As a solution the University of Washington selected an Avaya IP Telephony Solution. Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the Pacific coast.

Tags: voip - ip telephony, voice, washington, education

[08 May 2007]

Avaya Case Study: Tiger Direct

whitepaper As a solution Tiger Direct chose an Avaya Contact Center Solution based on IP Telephony that connects agents and staff in all locations while providing for reliable and productive remote agents. Tiger Direct was established to serve the needs of...

Tags: voip - ip telephony, customer service, locations, agents

[08 May 2007]

Avaya Hospitality Communications Solution Makes Wynn Las Vegas Guests Big Time Winners

whitepaper As a solution the hotel deployed Intelligent Communications solution from Extreme Networks and Avaya supports data and IP Telephony-based business communications applications. The hotel wanted to create a hospitality communications solution that...

Tags: voip - ip telephony, ip telephony, hotel, vegas

[08 May 2007]

Avaya Case Study: Wolf, Greenfield & Sacks

whitepaper Prior to installing the Avaya solution, WG&S was relying on a 12-year old Nortel switch and voice mail system that was quickly becoming obsolete and expensive to maintain. As a solution WG&S is leveraging Avaya Modular Messaging for its deployment...

Tags: communications software, avaya, nortel, avaya modular messaging

[08 May 2007]

Avaya Case Study: Sutherland Asbill & Brennan

whitepaper As a solution Sutherland worked with an Avaya BusinessPartner to systematically replace the separate phone systems at each office with Avaya Media Servers and Avaya Media Gateways and take advantage of technologies such as Avaya Extension to...

Tags: voip - ip telephony, media, avaya, telephony

[08 May 2007]

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