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IP Telephony: Accurately measuring the total cost of ownership in a branch environment

whitepaper It also provides case studies of organizations who have documented savings from implementing various Avaya branch solutions. This paper provides a methodology for analyzing different VoIP vendor's solutions so that they have a complete view of...

Tags: voip - ip telephony, locations, employees, location

[05 May 2008]

Nemertes Research: The Business Case for Voice over IP

whitepaper VoIP clearly is a critical and common application at the vast majority of organizations. As companies start or continue their VoIP deployments, they must consider each vendor's price relative to the others', as well as total cost of ownership.

Tags: voip - ip telephony

[05 May 2008]

Enterprise IP PBX Buyers Guide: Features and Services That Matter

whitepaper In it you will learn everything you need to know to evaluate competing offers from both established vendors like Cisco, Nortel and Avaya, and cutting edge vendors like Shoretel and Fonality. The VoIP-News Buyer's Guide for Enterprise IP PBX Systems...

Tags: voip - ip telephony, voip, pbx, ip pbx

[24 Apr 2008]

Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

whitepaper This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The Enterprise PBX Comparison Guide from VoIP-News...

Tags: voip - ip telephony, phone, pbx, ip pbx

[24 Apr 2008]

Liberty Hardware Switches to VoIP, Saves Over $211,000 in First Year Alone

whitepaper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. Download this eye-opening case study to read about...

Tags: voip, shoretel, avaya, customer service

[02 Apr 2008]

Liberty Hardware Switches to VoIP, Saves Over $211,000 in First Year Alone

whitepaper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. Download this eye-opening case study to read about...

Tags: voip, shoretel, locations, opening

[02 Apr 2008]

VoIP System Helps Raleigh Medical Group Improve Patient Services

whitepaper Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costly, traditional TDM phone system it had been leasing from Avaya. The paper explains why the largest internal medicine practice in...

Tags: telecom services, avaya, phone, phone system

[02 Apr 2008]

Opening the Door to VoIP--and More Effective Phone Communications

whitepaper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements.

Tags: communicate, learn, consultants, manufacturing

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose the ShoreTel system for its performance, ease of use, functionality, and support. Download this case study to read more about the scope...

Tags: voip, music, scale, deployment

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose the ShoreTel system for its performance, ease of use, functionality, and support. Download this case study to read more about the scope...

Tags: telecom services, voip, evaluating, music

[02 Apr 2008]

Darby Bank & Trust Lowers Costs With ShoreTel VoIP

whitepaper The IT team spent eight months reviewing solutions from Avaya, Cisco, IP Centrex (a hosted solution), and ShoreTel. Darby Bank & Trust deployed ShoreTel to eight locations with 160 IP 530 telephones. Darby Bank was faced with an outdated Nortel PBX...

Tags: access technologies, bank, shoretel, nortel

[02 Apr 2008]

A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0

whitepaper The AutoQoS features provide QoS service for the Avaya S87xx Series servers running Avaya Communication Manager software and the Avaya IP Telephones using a Cisco network infrastructure. These Application Notes also apply to other Avaya Servers...

Tags: voip - ip telephony

[08 Jan 2008]

VoIP System Helps Raleigh Medical Group Improve Patient Services

whitepaper Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costly, traditional TDM phone system it had been leasing from Avaya. The paper explains why the largest internal medicine practice in...

Tags: avaya, phone, phone system, shoretel

[03 Jan 2008]

Opening the Door to VoIP--and More Effective Phone Communications

whitepaper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements.

Tags: voip, realized, nortel, avaya

[03 Jan 2008]

Webcast: Wireless VoIP: Ready for prime time?

whitepaper Note: This premium editorial content is underwritten by Avaya. And because cell phone coverage is generally poor inside buildings, wireless VoIP offers some obvious advantages. We take a detailed look at the state of wireless VoIP and weigh the...

Tags: voip, voice, avaya, lan

[12 Dec 2007]

Webcast: Wireless VoIP: Ready for prime time?

whitepaper Note: This premium editorial content is underwritten by Avaya. And because cell phone coverage is generally poor inside buildings, wireless VoIP offers some obvious advantages. We take a detailed look at the state of wireless VoIP and weigh the...

Tags: voice, voip, equipment, carry

[12 Dec 2007]

What You Need to Know Before Deploying VoIP

whitepaper Note: This premium editorial content is underwritten by Avaya. After crunching the numbers and weighing the benefits and risks, you've decided to swap out your old PBX for a VoIP system. In this ZDNet webcast, we'll provide practical tips on how to...

Tags: voip, roll, avaya, risks

[12 Dec 2007]

What You Need to Know Before Deploying VoIP

whitepaper Note: This premium editorial content is underwritten by Avaya. After crunching the numbers and weighing the benefits and risks, you've decided to swap out your old PBX for a VoIP system. In this ZDNet webcast, we'll provide practical tips on how to...

Tags: telephony systems - pbx, voip, roi, roll

[12 Dec 2007]

ZDNet Make the Case: Voice over Internet Protocol (VoIP) Solutions

whitepaper Note: This premium editorial content is underwritten by Avaya. Voice over Internet Protocol (VoIP) is one benefit of the convergence between data and telecommunications. This business case explores the opportunities and benefits that can be...

Tags: telephony systems - pbx, opportunities, multimedia, convergence

[12 Dec 2007]

ZDNet Make the Case: Voice over Internet Protocol (VoIP) Solutions

whitepaper Note: This premium editorial content is underwritten by Avaya. Voice over Internet Protocol (VoIP) is one benefit of the convergence between data and telecommunications. This business case explores the opportunities and benefits that can be...

Tags: opportunities, unified, voip, benefit

[12 Dec 2007]

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