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Tech not to blame for Terminal 5 fiasco
News Photos: Passenger's eye view of Heathrow Terminal 5 In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live... [08 May 2008]
RFID bag tags could save air-travel industry millions
News Photos: Passenger's eye view of Heathrow Terminal 5 Sita CEO Fransesco Volante said in a statement: "It is important that we continue to move towards a comprehensive, fully integrated global baggage management system... [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment Photos: Passenger's eye view of Heathrow Terminal 5 BA recently announced the planned move of the airline's long-haul services from Terminal 4 to Terminal 5 is to be delayed until June. Under the... [16 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News Photos: Passenger's eye view of Heathrow Terminal 5 British Airways (BA) has drafted in 400 extra workers to help reunite passengers with luggage stuck in the backlog created over the past few days. A... [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment Photos: Passenger's eye view of Heathrow Terminal 5 Having visited the terminal myself several times in the months before T5's opening and interviewing the people who have dedicated years of their lives to the project,... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News Photos: Passenger's eye view of Heathrow Terminal 5 British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. T5 staff, along... [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News Photos: Passenger's eye view of Heathrow Terminal 5 British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system... [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Photos: Passenger's eye view of Heathrow Terminal 5 Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport... [27 Mar 2008]
Heathrow Terminal 5 opens its doors
News Photos: Passenger's eye view of Heathrow Terminal 5 What can you expect at BA's new flagship terminal? Tech hard at work keeping BA flying. Behind the scenes at BA and... [27 Mar 2008]
Heathrow T5 - it's not just about the tech
News Heathrow's Terminal 5 in pics ¦ Photos: Passenger's eye view of Heathrow Terminal 5 ¦ Photos: Heathrow's T5 tech ready for take-off ¦ Photos: Technology at the heart of Terminal 5 ¦ Photos: Heathrow's Terminal 5... [03 Mar 2008]
Why did tech ground Heathrow baggage?
News Heathrow's Terminal 5 in pics ¦ Photos: Passenger's eye view of Heathrow Terminal 5 ¦ Photos: Heathrow's T5 tech ready for take-off ¦ Photos: Technology at the heart of Terminal 5 ¦ Photos: Heathrow's Terminal 5... [21 Feb 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo Housed under a huge arched roof, T5 aims to revolutionise the British Airways passenger experience at Heathrow.silicon.com followed the route a typical passenger would take through T5 to find out what... [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo They can also look up passenger lists and flight information. silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British... [12 Feb 2008]
BA puts faith in IP at Terminal 5
Case Study The systems running on the network include passenger check-in, ticketing and departure control information, along with crew scheduling and other back-office systems. British Airways (BA) is in the final... [08 Feb 2008]
Photos: Heathrow's Terminal 5 comes alive
Photo T5 will be able to accommodate 30 million extra air passengers per year, making Heathrow the leading passenger hub in Europe. Once they have checked in, using one of the 96 self-service check-in kiosks, 56 manned... [13 Jul 2007]
