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Paul Coby
CIO Profile Although Terminal 5's opening in March didn't go as smoothly as BA would have hoped it still stands as a massive tech project that took years of planning. Paul Coby was voted top CIO in 2007's inaugural CIO50 and since then has largely focused on... [11 Jun 2008]
Who sat in judgement...
Comment silicon.com has drawn on the knowledge of an international panel to sift through a long list of more than 75 locations and draw up the final Tech Hotspots top 20. The firm acts for governments, Fortune 500 companies and technology start-ups on the... [03 Jun 2008]
Tech not to blame for Terminal 5 fiasco
News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech He made it clear there is room for tech improvement, saying greater server capacity is needed to cope with the quantity of data produced by the various systems in the... [08 May 2008]
RFID bag tags could save air-travel industry millions
News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech BA will watch with interest the development of RFID but for the moment we will continue to use barcodes on our baggage tags, which - with a modern system - is very... [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech BA recently announced the planned move of the airline's long-haul services from Terminal 4 to Terminal 5 is to be delayed until June. [16 Apr 2008]
The Naked CIO: Crunch time for large projects
Comment He has achieved that status by transforming BA into one of the most tech-savvy organisations in the world. Project failures suck all the attention away from IT's real contributions. So knowing when to delay or cancel a project is just as important... [14 Apr 2008]
Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…
Comment Editor's choice silicon.com editor Steve Ranger flags up his picks on the site this week.¦ Photos: High-tech Bangalore ¦ The McCue Interview: Steven Bandrowczak, CIO, Nortel ¦ Photos: Road testing wi-fi at 320kmph ¦ Peter Cochrane... [03 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech British Airways (BA) has drafted in 400 extra workers to help reunite passengers with luggage stuck in the backlog created over the past few days. [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment Video: Heathrow T5's cutting-edge baggage tech All the tech at Heathrow T5… Having visited the terminal myself several times in the months before T5's opening and interviewing the people who have dedicated years of their lives to the project, I'm... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News On opening day of Heathrow's £4.3bn Terminal 5 (T5), passengers have been hit by delays and flight cancellations as a result of problems with the new high-tech baggage system. All the tech at Heathrow T5… [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. [27 Mar 2008]
Heathrow Terminal 5 opens its doors
News Tech hard at work keeping BA flying. BA CIO: 'Terminal 5 tech will revolutionise air travel' Photos: Heathrow's T5 tech ready for take-off See how the high-tech airport development is shaping up. Video: Heathrow T5's cutting-edge baggage tech [27 Mar 2008]
Video: Heathrow Terminal 5 uncovered
Video See the high-tech transformation over two years… Photos: Heathrow's T5 tech ready for take-off When it opens on 27 March, T5 will be the new home to British Airways (BA). Glenn Morgan, the head of BA's T5 information management programme, gave... [12 Mar 2008]
British Airways to save millions with airfare tracking
News According to BA senior manger of revenue management, Jerry Foran, the airline will save at least £1.5m through decommissioning legacy systems and be able to perform a comprehensive ticket audit process leading to a 10 per cent increase in audit... [05 Mar 2008]
