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News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors.
[08 May 2008]
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.
[28 Mar 2008]
Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". The airline is spending a cool $27m kitting out its entire fleet of planes with an in...
[28 Mar 2008]
News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. The airline attributed yesterday's problems to a combination of factors including staff car parking and security and log on problems for baggage...
[28 Mar 2008]
News Heathrow owner and operator, BAA, said the issue was "quickly rectified" with the baggage system now fully operational. A BAA statement said: "Early this morning there was a minor problem with log-ons of the baggage system which affected the...
[27 Mar 2008]
News BAA hopes to recoup the £150,000 cost of the six-month trial from efficiency savings in baggage handling and reductions in the cost of returning lost baggage to customers. Airport operator BAA hopes this chip could save airport staff hours of time...
[13 Feb 2008]
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. BA crew log onto the airline's system by swiping their crew...
[12 Feb 2008]
Photo Photo credit: BAA Nick Gaines, BAA business-critical systems director, explained that whatever was built needed to be integrated back into the existing Heathrow infrastructure. He said: "T5 is a technology programme that spreads across BAA.
[17 Jul 2007]
Photo T5 has been jointly developed by BAA - which runs the airport - and British Airways which will become the sole airline operating out of T5.silicon.com went along to see how the final preparations are going and to see how technology has shaped the...
[13 Jul 2007]
News Airport operator BAA is experimenting with RFID, a technology which it says could create a "step-change" in the way it does business. BAA clearly has big hopes for the smart chip technology, as its group IT director Richard Rundle told silicon.com...
[29 Apr 2005]
News The British Airports Authority (BAA) also welcomed the use of RFID to help cut the number of lost bags but said significant obstacles to mainstream deployment still remain. A BAA spokeswoman said: "One of the problems is the affordability.
[23 Feb 2005]
News The overall construction project is being handled by airports operator BAA, but BA is already working on the technology plans. British Airways has reaffirmed its commitment to increasing investment in IT despite continuing pressure to cut costs...
[08 Sep 2004]
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