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News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors.
[08 May 2008]
News Walsh added that the backlog of bags generated by the problems is not affecting the day-to-day running of the baggage system and the issues are being addressed by a team of engineers and IT specialists from both BA and Heathrow operator BAA.
[31 Mar 2008]
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.
[28 Mar 2008]
Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". Meanwhile, back on the ground and travellers flying with British Airways (BA) and other...
[28 Mar 2008]
News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations.
[28 Mar 2008]
News Heathrow owner and operator, BAA, said the issue was "quickly rectified" with the baggage system now fully operational. A BAA statement said: "Early this morning there was a minor problem with log-ons of the baggage system which affected the...
[27 Mar 2008]
News Due to open on 27 March, Terminal 5 is the new home of British Airways at Heathrow and has been jointly developed with Heathrow owner and operator, BAA. British Airways' tech chief Paul Coby has explained some of the IT challenges behind Heathrow's...
[03 Mar 2008]
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA would like to sincerely apologise to these British Airways...
[21 Feb 2008]
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. This is one of the 96 bag drop points air travellers will be...
[12 Feb 2008]
News A spokeswoman for BAA said: "It allows domestic passengers to take advantage of the larger international lounge. British Airways, BMI and Aer Lingus all offer domestic flights from Terminal One. A is for Accuracy
[08 Feb 2008]
Photo Jointly developed by the BAA and BA, T5 is due to open on 27 March 2008.silicon.com got a behind-the-scenes look at this five-year project. We also saw exactly how BAA and BA will implement all the technology in T5.
[13 Dec 2007]
Photo Jointly developed by the BAA and British Airways (BA), T5 is due to open on 27 March 2008.silicon.com got a behind-the-scenes look at this five-year project. We also saw how exactly BAA and BA will implement all the technology in T5.
[27 Jul 2007]
Photo Photo credit: BAA Nick Gaines, BAA business-critical systems director, explained that whatever was built needed to be integrated back into the existing Heathrow infrastructure. He said: "T5 is a technology programme that spreads across BAA.
[17 Jul 2007]
Photo In the bowels of the new building is the baggage handling system which BAA and British Airways are both extremely proud of. T5 has been jointly developed by BAA - which runs the airport - and British Airways which will become the sole airline...
[13 Jul 2007]
News A spokesman for BAA, which owns Gatwick Airport, said the failure brought down every system except those of British Airways: "As soon as it went down we implemented a manual system. BAA has yet to disclose exactly what the systems failure was.
[14 Nov 2005]
News The British Airports Authority (BAA) also welcomed the use of RFID to help cut the number of lost bags but said significant obstacles to mainstream deployment still remain. A BAA spokeswoman said: "One of the problems is the affordability.
[23 Feb 2005]
News The overall construction project is being handled by airports operator BAA, but BA is already working on the technology plans. British Airways has reaffirmed its commitment to increasing investment in IT despite continuing pressure to cut costs...
[08 Sep 2004]
News The Heathrow trial in 2002 was a joint project by the BAA, the Immigration Service, British Airways and Virgin Atlantic and it registered 200 selected transatlantic passengers. Iris-recognition technology will be used for immigration control across...
[15 Jun 2004]
News BAA, one of the world's largest owners of airports around the world, has now announced a Wi-Fi hotspot at Heathrow Terminal 1 in London, an offering put together with the help of BT Openzone and Intel, which is currently pushing its Centrino...
[11 Apr 2003]
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