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News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors.
[08 May 2008]
Comment One bright spot - the data commissioner told BAA exactly what they could do with their fingerprinting plans. I'm surprised BAA didn't take a leaf out of the rail industry's book. Perhaps BA and BAA were a tad over-ambitious in transferring all BA...
[03 Apr 2008]
News Walsh added that the backlog of bags generated by the problems is not affecting the day-to-day running of the baggage system and the issues are being addressed by a team of engineers and IT specialists from both BA and Heathrow operator BAA.
[31 Mar 2008]
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.
[28 Mar 2008]
News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Inside Heathrow's Terminal 5 Photos: Heathrow's Terminal 5 comes alive
[28 Mar 2008]
News Heathrow owner and operator, BAA, said the issue was "quickly rectified" with the baggage system now fully operational. A BAA statement said: "Early this morning there was a minor problem with log-ons of the baggage system which affected the...
[27 Mar 2008]
News Behind the scenes at BA and BAA's mega-project Photos: Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Heathrow's T5 tech ready for take-off Photos: Heathrow's Terminal 5 comes alive Photos: Technology at the heart of Terminal 5
[27 Mar 2008]
News Due to open on 27 March, Terminal 5 is the new home of British Airways at Heathrow and has been jointly developed with Heathrow owner and operator, BAA. Heathrow's Terminal 5 in pics ¦ Photos: Passenger's eye view of Heathrow Terminal 5 ...
[03 Mar 2008]
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA said it expected to pay compensation to BA over the failure of the...
[21 Feb 2008]
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. Photos: Inside Heathrow's Terminal 5
[12 Feb 2008]
Photo Jointly developed by the BAA and BA, T5 is due to open on 27 March 2008.silicon.com got a behind-the-scenes look at this five-year project. We also saw exactly how BAA and BA will implement all the technology in T5.
[13 Dec 2007]
Photo Jointly developed by the BAA and British Airways (BA), T5 is due to open on 27 March 2008.silicon.com got a behind-the-scenes look at this five-year project. We also saw how exactly BAA and BA will implement all the technology in T5.
[27 Jul 2007]
Photo Photo credit: BAA Nick Gaines, BAA business-critical systems director, explained that whatever was built needed to be integrated back into the existing Heathrow infrastructure. He said: "T5 is a technology programme that spreads across BAA.
[17 Jul 2007]
Photo Photo credit: BAA Nick Gaines, business critical systems director for BAA, said the building has a network infrastructure "appropriate for a small city". T5 has been jointly developed by BAA - which runs the airport - and British Airways which will...
[13 Jul 2007]
Photo Many of those on the CIO50 attended the launch, including the CIOs of Associated Newspapers, Atkins, Avis Europe, BAA, Betfair, British Energy, Carphone Warehouse, Corus, LCH Clearnet, Norwich Union, Siemens and the UK government.
[13 Jun 2007]
Photo BAA had to deploy an environmental relocation team to divert two rivers before building work could begin. 24 January 2006: silicon.com's Steve Ranger took a trip to Accenture's technology labs to check out what your high-street bank may soon look...
[20 Dec 2006]
Photo Photo: BAA Photo: BAA Photo: BAA BAA had to deploy an environmental relocation team to divert two rivers before building work could begin. Photo: BAA According to BAA, an automatic baggage handling system will track suitcases whizzing around at 10m...
[20 Feb 2006]
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