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News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors.
[08 May 2008]
News Walsh added that the backlog of bags generated by the problems is not affecting the day-to-day running of the baggage system and the issues are being addressed by a team of engineers and IT specialists from both BA and Heathrow operator BAA.
[31 Mar 2008]
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.
[28 Mar 2008]
News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. Video: Heathrow Terminal 5 uncovered The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos...
[28 Mar 2008]
News Heathrow owner and operator, BAA, said the issue was "quickly rectified" with the baggage system now fully operational. A BAA statement said: "Early this morning there was a minor problem with log-ons of the baggage system which affected the...
[27 Mar 2008]
News Behind the scenes at BA and BAA's mega-project Video: Heathrow Terminal 5 uncovered After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most...
[27 Mar 2008]
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