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Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…

Comment One bright spot - the data commissioner told BAA exactly what they could do with their fingerprinting plans. I'm surprised BAA didn't take a leaf out of the rail industry's book. Perhaps BA and BAA were a tad over-ambitious in transferring all BA...

Tags: laptop, t5, heathrow, mobile

[03 Apr 2008]

How did the Heathrow T5 launch go so wrong?

Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.

Tags: airport, testing, baa, ba

[28 Mar 2008]

The Weekly Round-Up: 28.03.08

Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". The company envisages passengers being able to use the portal and onboard wi-fi to read...

Tags: ofcom, wi-fi, train, plane

[28 Mar 2008]

BA CEO: Heathrow T5 chaos 'not our finest hour'

News Both British Airways and BAA made mistakes, but I am taking responsibility for the mistakes we made. Wi-fi at the airport The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by baggage...

Tags: luggage, airport, baa, heathrow

[28 Mar 2008]

Heathrow Terminal 5 opens its doors

News Behind the scenes at BA and BAA's mega-project Wi-fi at the airport After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most technologically advanced...

Tags: baa, heathrow, ba, travel

[27 Mar 2008]

Photos of the year

Photo Jointly developed by the BAA and BA, T5 is due to open on 27 March 2008.silicon.com got a behind-the-scenes look at this five-year project. We also saw exactly how BAA and BA will implement all the technology in T5.

Tags: photos, microsoft, car, google

[13 Dec 2007]

RFID luggage-tracking lands at Heathrow

News The British Airport Authority (BAA) will install the infrastructure on selected check-in desks around the airport. BAA will use the trial to see how the system compares to the current system of barcode scanning in terms of keeping track of bags.

Tags: tracking, pilots, airport, heathrow

[09 Jul 2007]

Businesses tackle laptop theft data security risks

News Richard Rundle, IT director, BAA W is for Wi-fi An exclusive investigation by silicon.com earlier this month revealed a sharp rise in the number of laptops stolen in the UK, while in recent months organisations such as Marks & Spencer, the...

Tags: security, laptop, cio jury

[15 May 2007]

Re:Viewing 2006: Photos of the year

Photo BAA had to deploy an environmental relocation team to divert two rivers before building work could begin. The robot being used in the trial weighs around 215lb and is controlled via wi-fi. 24 January 2006: silicon.com's Steve Ranger took a trip to...

Tags: photos of the month, photos of the year, photo

[20 Dec 2006]

Peter Cochrane's Blog: Airport security frustrations

Comment On each occasion I have been subject to the new security regime inflicted by BAA and the resulting long lines of misery at check-in and security. BAA staff also regularly assailed me to check, at least three times before security, that I have no...

Tags: business travel, biometrics

[25 Sep 2006]

UK airports' wi-fi flying high

News Business travellers should prepare themselves for an extra connectivity boost - BAA has announced it will be rolling out wi-fi access across six of its airports this month. BAA has picked The Cloud to install and maintain the wi-fi network.

Tags: baa, wi-fi, the cloud, airport

[14 Mar 2006]

Leader: IT at the heart of T5

Leader Information systems are a huge concern for the BAA team that's masterminding the £4.2bn project. BAA CIO Paul Coby has said the wireless tagging technology will not be used on the baggage system immediately because of cost and logistics...

Tags: heathrow terminal 5, wireless internet

[20 Feb 2006]

Heathrow's high-tech Terminal 5 prepares for take off

News Nick Gains, head of systems for BAA, says: "Information flow is critical to passenger flow in an airport. Tony Douglas, MD of BAA T5, says: "It was the original brown-field site. T5 for BAA is a very big project - it's the gateway to London.

Tags: heathrow express, heathrow

[20 Feb 2006]

Departure lounge limbo costing businesses dear

News This week international airports owner BAA talked about a reduction of that ordeal to just 15 minutes. Around 35 per cent of business travellers spend three to four hours every month waiting for flights and BT - which serves parts of this...

Tags: departures, wi-fi

[30 Mar 2005]

BT flying high with £46.6m <strong>BAA</strong> deal

BT flying high with £46.6m BAA deal

News The deal follows on from a agreement the pair signed recently for BT to supply BAA with Wi-Fi hotspots in some departure lounges and install 350 payphones and 180 internet kiosks at the three airports.

[07 May 2004]

Wi-Fi in departures, Wi-Fi in the sky - an industry embraces wireless

News BAA, one of the world's largest owners of airports around the world, has now announced a Wi-Fi hotspot at Heathrow Terminal 1 in London, an offering put together with the help of BT Openzone and Intel, which is currently pushing its Centrino...

Tags: airports, baa, in-flight, wi-fi

[11 Apr 2003]

BT touts <strong>Wi</strong>-<strong>Fi</strong> over 3G

BT touts Wi-Fi over 3G

News BT announced on Wednesday it has struck deals with BAA, Hilton and Welcome Break that should help it reach its target of 400 Wi-Fi hot spots by this summer, and 4,000 by June 2005, as it aims to dominate the UK's commercial Wi-Fi market.

[30 Jan 2003]

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